Showing posts sorted by relevance for query Design-A-Bag contest. Sort by date Show all posts
Showing posts sorted by relevance for query Design-A-Bag contest. Sort by date Show all posts

Friday, May 1, 2009

Competitor News: Kroger Co. Launches Chainwide 'Design Your Own Bag' Contest Promotion; Invites Shoppers to Be 'Part of the Solution'


Green Retailing: Reusable Bag Promotions

As part of its efforts to reduce the number of single-use plastic grocery bags and paper grocery sacks it uses in its stores, and to encourage shoppers to use reusable shopping bags, the Kroger Co. supermarket chain has launched a creative promotion it calls the "Kroger Design Your Own Shopping Bag Contest," in which the grocer is inviting consumers to design their own unique versions of a reusable shopping bags, using simple design tools it is providing on special pages on its Kroger.com Website.

The consumer-interactive bag design contest began on April 6 and runs until May 15, 2009.

Budding reusable shopping bag designers can go to the special Web site page here,which offers a complete description of the contest along with a link to the design template page. (See here as well.) You have to register here to participate in the bag design contest.

The design tools on the site make creating a bag rather simple. A computer, web browser and a little imagination are all that's required.

Once a person creates his or her own bag design and submits it via the Web site page to Kroger, they receive a confirmation e-mail back from the site. The confirmation e-mail includes a picture of the designer's finished bag design. The confirmation e-mail also allows the bag designer to e-mail the finished product to friends, family members and others, who can then vote for his or her bag design in the contest, at a link provided on the confirmation e-mail.

After the contest ends on May 15, a special panel of five judges chosen by Kroger Co. will judge all of the reusable bag designs submitted. According to Kroger, the judges will give special consideration to those bags that have received the most votes from folks like you via the Website page.

The grand prize winner of the design-a-reusable-bag contest will receive a $1,000 Kroger gift card, good at any of the various supermarket chains the company operates throughout the U.S.

Kroger will award gift cards worth $250 each to the four top finalists in the contest, and the five runners up with each will get a $100 Kroger gift card.

That makes for a total of 10 winners: one grand prize winner, four finalists and five runners up.

Kroger will post the bags designed by the top ten winners on its Web site. And the grocery chain says it might feature the grand prize winner's reusable bag for sale in its supermarkets.

But Kroger is making every person who designs a bag and enters the contest a winner of sorts. Each contestant will receive a free reusable shopping bag for entering his or her design in the contest. (The free bag is pictured at left.)

Budding bag designers must have (or get one before you enter) a Kroger rewards card though to get your free bag. Here's what Kroger says about getting your free bag for entering the contest: "To receive a free reusable shopping bag, submit a design and enter your Shopper's Card number, and we'll load a free bag credit on your card ($0.99 value). This offer is limited to one bag per Shopper's Card holder. Bag credit will expire in 30 days."

[All the information needed to get started on designing your bag is here, as is the free bag information.]

[Here is a Web page listing all of the various supermarket banners Kroger Co. operates throughout the U.S. (Look in the top far upper right hand corner of the page where it says "Visit Our Consumer Sites." Click on it and there's a pull down menu of the various chains.) Here is a page to use to locate the specific Kroger Co.-owned and operated stores in the U.S.]

In California, Nevada and Arizona, the three states where Tesco's Fresh & Easy Neighborhood Market has its 119 grocery and fresh foods markets, Kroger Co. operates hundreds of supermarkets under the following banners: Ralphs (Southern California, southern Central Valley California); Food 4 Less (Southern California, Nevada); Smith's Food & Drug (Nevada); Fry's (Arizona); Foods Co (Northern California).

Creative, consumer-interactive promotion

Kroger's design-you-own-bag promotion is a creative and interactive way to involve shoppers in the retailer's efforts to reduce single-use bag use in its stores and to promote and encourage increased use by shoppers of reusable bags.

When consumers can be involved in a process or effort (the interactive aspect of the promotion-contest) in such a way -- designing their own bag in this particular case -- they tend to invest much more in the effort. After designing your own reusable shopping bag its a good bet you will think much more about the issue than before you engaged in the creative process and contest, for example.

The reusable bag design contest also helps to raise greater awareness of the entire reusable bag use topic and issue in the U.S., particularly because Kroger is the second-largest national food and grocery retailer in the country after number one Wal-Mart Stores, Inc.

Lastly, the contest, and the effort Kroger Co. is putting into it, shows the retailer's corporate commitment to reducing single-use bag use in its stores and encouraging and supporting reusable bag use. (Check out Kroger's "real time" digital-counter here. It provides a running count of how many single-use carrier bags the retailer's supermarkets are saving by encouraging reusable bag use. The single-use bag reduction "real time" counter is part of the company's "Greener World, Simpler Choices" sustainability program.)

If you enter the reusable bag design contest -- best of luck. But even if you don't enter, check out the many creative designs already entered. You can view the bag designs and vote for your favorites here. There currently are nearly 31,000 different consumer-designed bags on the site.

Related Stories and Posts:

>April 30, 2009: iKristen Buys Her Fresh & Easy Bag(s) -- and It's Almost the Right One: A Tale About the Power of Social Media Sites For Grocer-Consumer Interaction

>April 27, 2009: Fresh Buzz: Tesco's Fresh & Easy Adds A flickr.com Photo Page to its Social Media Site Portfolio; Now Using Twitter, YouTube and flickr

>April 29, 2009: New York Chain Wegmans Holds Creative Bag Exchange Promotion to Encourage Reusable Bag Use; Reduce Use of Plastic Carrier Bags in Stores

>April 23, 2009: Strategy Session: The In-Store Reusable Bag-Sharing Program -- A Way For Grocers to Significantly Increase Reusable Bag Use Among Shoppers

>April 23, 2009: Virginia Congressman Jim Moran Introduces First-Ever Federal Single-Use Bag Fee Legislation Into U.S. House of Representatives on Earth Day 2009

>April 16, 2009: Two New Bills in California State Assembly Would Put 25-Cent Per Bag Fee on Both Single-Use Plastic and Paper Carrier Bags

>April 22, 2009: Earth Day 2009: California-Based Grocers Conducting A Myriad Of Reusable Bag Promotions Today; Other 'Green' Activities For Earth Day

>April 9, 2009: Competitor News: One Year Since Eliminating Plastic Bags in Stores Whole Foods Market Says Reusable Bag Use Tripled; 150 Million Bags Out of Landfills

>April 21, 2008: Earth Day 2008: Whole Foods Market, Inc. Becomes the First Major U.S. Food and Grocery Retailer to Stop Using Single-Use Plastic Carrier Bags Tomorrow

>April 8, 2009: News & Analysis: Tesco's Fresh & Easy Gets Reprieve As Manhattan Beach, California Plastic Bag Ban Law Held Up By Plastic Bag Industry Group's Lawsuit

>March 19, 2009: Another Tesco Fresh & Easy Future Market City Bans the (Plastic) Bag: No Plastic Carrier Bags In Palo Alto, CA Supermarkets Starting September 18th

>March 7, 2009: Analysis & Commentary: The Seven Retail Operations Changes Tesco's Fresh & Easy Neighborhood Market Needs to Make to Help it Get On the Success Track

>December 7, 2008: Fresh & Easy Offers New Definition of 'Double Bagging;' Says Sales of Reusable Bags Has Doubled Since Introducing its 99-Cent Bag in October

>August 13, 2008: Tesco to Offer Shoppers Free Plastic Bags in UK Stores Only if Requested; Still Offering Plastic Bags-Only in Fresh & Easy USA Stores; No Paper Option

>August 1, 2008: Bag Bans and Fees: Seattle, Washington Imposes 20-Cent Fee On Single-Use Plastic Carrier Bags; Bans the Use of Foam Meat Trays in Supermarkets

>July 23, 2008: Plastic or Plastic: Single-Use Plastic Carrier Bag Bans in California Cities Threatening Tesco Fresh & Easy's Free 'Plastic Bag-Only' Policy

>September 25, 2008: Competitor News: Wal-Mart Joins Tesco, Others in Announcing A Plastic Bag Reduction Program of its Own

>April 20, 2008: Earth Day 2008: California Bag-Fee Bill AB 2058 Passes California State Assembly Natural Resource Committee; Next Stop Appropriations Committee

>April 21, 2008: Earth Day 2008: City of Los Angeles, CGA and Southern California Grocery Chains Partner in Major Reuseable Shopping Bag Giveaway Promotion

>April 18, 2008: Earth Day 2008: New Issues Are Beginning to Emerge With Growing Consumer Use of Reusable Shopping Bags: Worker Injuries, Shoplifting, 'Double-Bagging'

>April 24, 2008: Legislation: Oakland, California's Plastic Grocery Bag Ban Law Not in the 'Bag' Yet

>April 13, 2008: California State Assembly Natural Resource Committee to Vote on Statewide 25-cent Single-Use Plastic Carrier Bag-Fee on Monday

>March 15, 2008: UK 'Banish The (Plastic) Bags' Campaign Update: Morrison's Latest to Make Announcement; Tesco Holds Firm

>March 5, 2008: Britain's 'Banish The (Plastic) Bag' Campaign and Tesco: London Street Artist 'Celebrates' the Tesco Plastic Bag; More UK Retailers to Charge Bag Fee

>March 8, 2008: More UK Retailers Jump On The 'Banish The (Plastic) Bag' Campaign.

>March 4, 2008: "Message From Across the Pond: Tesco is Right Square in the Middle of the 'Banish the (Plastic) Bags' Campaign in the United Kingdom

>May 1, 2008: Green Retailing Report: UK Supermarket Chain Waitrose Creates A 'Reusable-Bag Only' 'Green' Checkout Lane in One of Its Stores

>April 21, 2008: Earth Day 2008: Massachusetts'-Based Stop & Shop Supermarket Chain and General Mills Launch Free Reusable Shopping Bag Cross-Promotion For Earth Day

[Follow Fresh & Easy Buzz around on Twitter.com at www.twitter.com/freshneasybuzz.]

Monday, April 19, 2010

Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest


"Imitation is the sincerest form of flattery."

The old saying above came to mind earlier today when we discovered Tesco's Fresh & Easy Neighborhood Market is launching a Design-A-Bag contest, beginning on April 19, and running until May 31.

The Design-A-Bag contest, which is timed to tie-in with Earth Month (April) and Earth Day(April 22), works this way: Shoppers design a reusable grocery shopping bag for Fresh & Easy as explained here. The chief criteria is the designer's own creativity. Participants then submit their reusable bag design to Tesco's Fresh & Easy by May 31, 2010.

Members of Fresh & Easy Neighborhood Market's "Friends of Fresh & Easy" e-mail group will vote on the finalists, which will be chosen by a panel of judges that's been selected by Fresh & Easy. There will be up to ten finalists, according to Fresh & Easy. The one receiving the most votes from the "Friends of Fresh & Easy" will bag the first place title.

The winning reusable bag will be offered for sale in all the Fresh & Easy stores.

Lastly (but far from least), the winning reusable bag designer will receive free groceries from Fresh & Easy for a year, in the form of $5,000 worth of the grocer's gift cards. The semi-finalists, those chosen by the judging panel but not named the winner by the "Friends of Fresh & Easy" folks, will each get a $100 Fresh & Easy neighborhood Market gift card.

[The full details of Fresh & Easy's bag design contest are here. Sign-up information is here.]

Now for the "imitation is the sincerest form of flattery" part.

Fresh & Easy Neighborhood Market competitor Kroger Co. - which operates the Ralphs and Food 4 Less chains in Southern and Central California; Fry's in Arizona; and Smith's Food & Drug in Nevada (the three states where Tesco has its Fresh & Easy stores) - has been conducting a shopper 'Design a Reusable Bag' contest for the last three years.

In fact, we wrote about Kroger Co.'s reusable bag design contest last year in Fresh & Easy Buzz. [Story link - May 1, 2010: Competitor News: Kroger Co. Launches Chainwide 'Design Your Own Bag' Contest Promotion; Invites Shoppers to Be 'Part of the Solution']

Kroger's 2010 contest began on April 12, and runs until May 21, at the chains listed above, along with all of its other U.S. banners
The retailer provides this section and complete template and tools on its website for consumers to use in designing their reusable shopping bags.
The winning reusable bag designer gets a $1,000 gift card. In addition, Kroger will sell the winning bag in its stores.

Along with the first place prize, Kroger Co. awards the top four bag design contest finalists a $250 Kroger gift card. Additionally, the five runners-up will receive a $100 Kroger gift card.

All contest participants receive a free electronic coupon for 99 cents, which they can use at any Kroger-owned store to obtain a free reusable shopping bag.

[Full information on how to participate in Kroger's reusable bag design contest is here.]

Tesco's Fresh & Easy has upped the first-place prize money on Kroger however - $5,000 from Fresh & Easy, compared to $1,000 offered by Kroger Co.

Fresh & Easy Buzz is a proponent of increased consumer usage of reusable shopping bags as a way to decrease the use of single-use plastic and paper grocery bags at retail.

Contests like Kroger's - and now Fresh & Easy's - serve to create greater awareness of the issue of single-use bags and their environmental negatives, and hopefully lead to higher shopper usage of reusable bags.

And when it comes to programs by grocers designed to reduce their respective carbon footprints and improve the environment, imitation is not only the sincerest form of flattery, it also can have power in numbers.

Pictured above is the first-place winning design in Kroger's 2009 bag design contest. The bag was designed by Sherri N of Columbus, Ohio. Click here to view the first place bag, along with the four finalists and five runners-up in last year's contest

[Readers: Click here for a complete selection of posts on the reusable shopping bag topic and issue from Fresh & Easy Buzz.]

Monday, April 4, 2011

Fresh & Easy Neighborhood Market to Launch Reusable Bag Design Contest Tomorrow

Tesco's Fresh & Easy Neighborhood Market will launch its second-annual reusable shopping bag design contest tomorrow, themed to Earth Month (April) and Earth Day 2011, which is on April 22.

This year's Design-A-Bag contest runs From April 5 -to- May 15, 2011.

Fresh & Easy has broadened the contestant universe this year, allowing people 13-years of age or older to enter, compared to last year when contestants had to be age 18 or older. Adults beware: The kids just might show you up this year.

Like with last year's Design-A-Bag contest, this year's designers, inclding those creative 13-17-year old first-timers, can enter the contest by submitting their respective designs online to Fresh & Easy Neighborhood Market here.

Also like last year's reusable bag design contest, which generated 1,300 submissions from customers of Tesco's Fresh & Easy and others, according to the grocer, this year's submissions will be reviewed by a panel of judges chosen by the retailer. The judging panel will choose up to 10 finalists, who's bag designs will be voted on by members of "friends of fresh&easy," which is the grocery chain's e-mail-based communications program that it uses to communicate promotions and other information to consumers who sign up for the service.

Last year, 24,000 members of the "friends of fresh&easy" group voted for the first-place winning bag and the runner-up designs, according to Fresh & Easy Neighborhood Market.

Members of "friends of fresh&easy" will vote on the winners of this year's Design-A-Bag contest beginning on June 21st and through July 10th, 2011.

The grand prize winner in the contest receives $5,000 worth of Fresh & Easy store gift cards. The runners-up each receive a $100 store gift card.

The first-place winner of last year's reusable bag design contest was Los Angeles, California resident Josephine Close, who took home $5,000 in Fresh & Easy Neighborhood Market gift cards, as you can see in the photograph pictured in the story here.

Tesco's Fresh & Easy has been selling her award-winning reusable shopping bag (pictured at top) in its 171 fresh food and grocery stores in California, Nevada and Arizona since the first of the year. Ms. Close's reusable work of art sells for 79-cents per-bag in the stores.

This year's winning design will also be sold in the stores, according to Roberto Munoz, Fresh & Easy Neighborhood Market's director of neighborhood affairs.

Beginning tomorrow through April 22, Fresh & Easy will also be offering shoppers one of its Fresh & Easy canvas shopping bags (at left) for free with purchases of $20 or more in the stores. The bags sell regularly for 99-cents each. Coupons for the bags are available on the grocer's website and Facebook page. Like the Design-A-Bag contest, the reusable bag promotion is part of the grocery chain's Earth Month and Earth Day promotional activities.

Fresh & Easy, which is owned by United Kingdom-based Tesco, offers single-use plastic carrier bags for free in its stores but no paper grocery sacks. It also offers a variety of reusable bag options at different price points, ranging from its "bag for life," a synthetic plastic-like carrier bag which it sells for 20-cents each, to the 99-cent canvas bag, along with a higher-end canvas bag made out of 100% organic material.

Related Stories

January 19, 2010: Customer-Designed Reusable Shopping Bag Now On Sale At Fresh & Easy Neighborhood Market Stores

July 27, 2010: The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is...

June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30

Tuesday, July 27, 2010

The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is...

Josephine Close with her $5,000 Fresh & Easy Gift Card and first place-winning reusable bag design. [Photo credit: Fresh & Easy Neighborhood Market.]

Tesco's Fresh & Easy Neighborhood Market announced today that Los Angeles resident Josephine Close is the winner of the El Segundo, (Southern) California-based fresh food and grocery chain's reusable grocery bag design contest.

Ms. Close's reusable bag (pictured below), which was one of the three-out-of-eight finalists in the contest we featured in a June 17, 2010 story - Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30 - was chosen as the grand prize winner by members of Fresh & Easy's 'Friends of Fresh & Easy' e-mail marketing program, according to the grocer's announcement today.

"I was absolutely thrilled when I found out that I won the bag design contest and want to thank Fresh & Easy's customers for voting for my design," Josephine Close says in the announcement. "I wanted to create a piece of art versus another bag with a lot of branding. Instead of drawing fruits and vegetables, I used their naturally-occurring colors to represent them in what I thought was a very abstract and unique way."

You can read Fresh & Easy Neighborhood Market's announcement about the winner here.

Bag design maven Josephine Close will have plenty of free groceries to cart home in her winning reusable shopping bag, since her prize is a gift card from Fresh & Easy Neighborhood Market worth $5,000.

The winning bag design will be featured on a bag that will be offered for sale in all of the Fresh & Easy stores by the end of this year, allowing Josephine Close to see her design offered for sale in over 159 grocery markets in California, Nevada and Arizona, in the form of a Fresh & Easy reusable shopping bag.

A reusable shopping bag design star just might be born. Could there be a reality show in the future: "The Next Reusable Shopping Bag Design Star," perhaps?

Fresh & Easy's Design-A-Bag contest had more than 1,300 submissions, which were made through its website, according to the grocer. As we reported in our June story, eight bag designs - and designers - were then named as finalists in the contest. Fresh & Easy says in its announcement today that nearly 24,000 votes were cast by the 'Friends of Fresh & Easy' members to choose the first place winner - Josephine Close.

With the California State Senate set to likely approve a bill next month - which the Governor has said he will sign into law - banning single-use plastic carrier bags from being used to pack groceries at grocery and drug stores, along with other format stores over 10,000 square-feet that have a pharmacy, followed by convenience stores 18 months later - the timing of Fresh & Easy's bag design contest winning announcement is good.

Further, If Fresh & Easy can get Ms. Close's bag design out into the California stores very soon after the Governor signs the bag ban bill, which could be as early as September, into law, assuming it passes of course, even the better to gain some favorable "green grocer" publicity, if handled well from a media relations standpoint. [Read: July 20, 2010: California's First-in-the-Nation Plastic Carrier Bag Ban Legislation Looks to Be On its Way to Victory]

Fresh & Easy Buzz likes Ms. Close's bag design - it's creative and different than the usual designs chosen by professional designers for reusable shopping bags.

In fact, the paisley design evokes a bit of a 1960's look, in our opinion. And that's a look that surely reflects at least California's history, since the state was the epicenter of the counter-cultural, anti-Vietnam War, mod and related movements collectively known as "the 1960's." Remember how hot paisley was in the 1960's and 1970's old-timers?

The 1960's is also when the "green" or environmental movement took off, with California as it's epicenter. Half a century later it's California that still leads - although the state needs to kick it up a notch as others are gaining on it fast - in the modern day "green" movement, including preparing to pass the first single-use plastic carrier bag ban in the nation.

Therefore, Josephine Close's winning reusable shopping bag design for a grocery chain based in California - El Segundo in the Southland - with its 1960's-evoking paisley motif - is sort of a come full-circle experience, in that it invokes the Golden State's "green" roots while ushering in a new era in which California is posed to lead the nation in the use of reusable bags if and when the current single-use plastic carrier bag ban legislation is passed and becomes law.

Related Stories:






[Readers: Click here for a complete selection of posts on the reusable shopping bag topic and issue from Fresh & Easy Buzz.]

Tuesday, July 26, 2011

Bag Designed in Vegas Won't Stay Only in Vegas: Tonya Jacobsen Wins Fresh & Easy Neighborhood Market's Design-A-Bag Contest

Contest winner Tanya Jacobsen [Photo credit: Fresh & Easy Neighborhood Market.]
The 'Art' of (and in) Food and Grocery Retailing
News/Analysis/Commentary

Tesco's Fresh & Easy Neighborhood Market today announced that Tonya Jacobsen of Las Vegas is the first place winner of the 176-store fresh food and grocery chain's 2011 reusable shopping bag design contest.

In addition to taking home first place honors, the Las Vegas resident will also have all or most of her food and grocery purchases at Fresh & Easy for the rest of the year paid for because she received $5,000 worth of store gift cards from the grocer for her winning bag design.

Fresh fruit theme, vibrant colors

Jacobsen's fresh fruit-themed design was chosen as first place in Fresh & Easy's recently-ended Design-a-Bag contest by members of the grocery chain's "friends of fresh & easy" e-mail-based marketing and quasi-loyalty program, who voted on ten finalist designs out of 800 submissions, from June 27-to-July 10. The contest was launched on April 5 of this year.

Fresh & Easy Neighborhood Market says 30,000 members of "friends of fresh & easy" voted in the contest. The e-mail-based program has about 350,000 members, according to the grocer.

Jacobsen, who says she's originally from Idaho and moved to Vegas three years ago, and who paints as an avocation - which is evident in the vibrant use of colors featured in her painted design - said about hearing she won first place in the contest, "I wanted my design to be bright and fun so it could capture the feeling I get when I visit my local store. It’s been a really great experience, and I thank everyone who supported my design."

She also expressed surprise in winning first place, saying about the win, "I was so surprised. I didn’t even tell anybody that I initially submitted it. I was stunned when I got the call that I was a finalist. Then to find out that I won was a huge shock. My boyfriend's family was going nuts. All of my family in Idaho was really excited for me too."


Bag designed in Vegas won't stay only in Vegas

Along with the personal pride of winning first place and the $5,000 prize, Jacobsen's design will be turned into a reusable shopping bag and sold in Fresh & Easy Neighborhood Market's stores in California (127 units), metropolitan Las Vegas, Nevada (21 units) and metro Phoenix, Arizona (28 units) beginning later this year.

Tesco's Fresh & Easy has been selling a reusable bag featuring last year's winning design by Josephine Close in its stores all year. The bag sells for 99-cents.

We like the Vegas resident's design, particularly because of its use of fresh fruits and vibrant colors. In fact, it was one of our three favorites in the contest.

Artwork in the stores

We think Tesco's Fresh & Easy Neighborhood Market, which has borrowed numerous operations and merchandising concepts from competitiors Trader Joe's and Whole Foods Market, should borrow another one from the two grocers and offer Tonya Jacobsen a full or part time job creating artwork for the Fresh & Easy stores, starting with the produce departments, which could use some brightening up, say starting with a few fresh fruit and vegetable-themed murals, which the fresh food and grocery chain can hang on the walls or display on easels - or both. Notice, for example, how her artwork brightens up the store in the photo at top.

Whole Foods Market, for example, employs full time artists in all its stores in New York City, while Trader Joe's has full time chalkboard artists in all its grocery markets in the U.S, who create the colorful chalkboard art and signage that's become an iconic part of the TJ's shopping experience. [See - June 21, 2011: The 'Art' in Food Retailing On the First Day of Summer at Whole Foods Market in New York City's Chelsea District.]

Having in-store artwork painted by a customer and the winner of the Design-A-Bag contest would also be a great story for the grocer to be able to tell: "Customer/painter/bag design contest winner creates fresh produce-inspired paintings for Fresh & Easy stores."

And Jacobsen doesn't have to be limited to the fresh produce theme either. Creativity and inspiration are two key elements of art. And there's more to the stores than produce.

For example, there could be prepared foods'-themed art, along with numerous other in-store and neighborhood-oriented themes, all based on what inspires the artist and store employees, all of which Fresh & Easy could use in the stores and rotate in-and-out periodically.

The artwork could be localized as well - Vegas themes in Las Vegas; urban themes in Los Angeles and San Francisco; agricultural themes in Fresno and Bakersfield in California's Central Valley; and so on.

As an example, we would turn the already completed design pictured at the top here, which is from one of the ten contest finalists, Janeil Lim of Los Angeles, into a mural and use it in Fresh & Easy stores in neighborhoods which have a high degree of ethnic diversity, such as south Los Angeles and others.

Fresh & Easy Neighborhood Market could start this art-in-the-stores process by simply turning Jacobsen's colorful fresh fruit-themed bag design painting (pictured above) into a large wall mural.

We would start by putting a mural on the wall in the produce section, or on an easel there, in each of the 21 Las Vegas metropolitan area Fresh & Easy grocery markets, say about a week before her bag debut for sale in all 176 stores. In-store artwork by a Las Vegas resident, a nice local angle.

Food and grocery retailing-merchandising is an art.

And a great way to enhance that art is with some real artwork in-store. Therefore since, as we were the first publication to report, Tesco is in the process of making numerous changes inside its Fresh & Easy stores, the timing is perfect for some in-store art, the cost of which would be significanty less than most of the major changes we've reported the grocer is making to the stores. (See the linked stories at the bottom of this piece.)

After all, sometimes it's much smarter for a grocer to pick the low hanging fruit first. And often it's starring you right in the eyes.

Related Stories

June 27, 2011: Voting Starts in Fresh & Easy Neighborhood Market's 2011 'Design-A-Bag' Contest

April 4, 2011: Fresh & Easy Neighborhood Market to Launch Reusable Bag Design Contest Tomorrow

January 19, 2011: Customer-Designed Reusable Shopping Bag Now On Sale At Fresh & Easy Neighborhood Market Stores

July 27, 2010: The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is...

June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30

April 19, 2010: Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest

Also: Click here for a complete selection of stories fom Fresh & Easy Buzz on the reusable shopping bag topic and issue.

Changes at Tesco's Fresh & Easy Neighborhood Market

June 30, 2011Tesco's Fresh & Easy Neighborhood Market Developing Loyalty Card Program it's Planning to Launch This Year

May 18, 2011: Major Changes Coming to Tesco's Fresh & Easy Neighborhood Market Stores

May 3, 2011: Tesco's Fresh & Easy Neighborhood Market Launching 'Clip-Strip' Cross-Merchandising Program in Stores

April 12, 2011: Fresh & Easy Neighborhood Market to Shrink Health & Body Care Sections in Stores; Add Candy and Snack Items

Monday, June 27, 2011

Voting Starts in Fresh & Easy Neighborhood Market's 2011 'Design-A-Bag' Contest


One of the 10 finalists in Fresh & Easy's reusable bag design contest is the design (above) by Janeil Lim, of Los Angeles, California. 

Lim says this about the inspiration behind the bag's design: "I wanted to represent the diversity and colors that abound in modern day America. I wanted to also highlight through my own creative style the fun and excitement that me and my partner feel whenever we come to fresh&easy and the joy it has brought to our neighborhood. I wanted to create something striking and engaging that makes everyone smile."

We think Janeil Lim achieved all she set out to, based on the inspiration she describes above. And if the design doesn't win first place in the contest, Fresh & Easy Neighborhood Market would be smart to create a reusable shopping bag using it, which it can sell in its stores.

Why? Because the multi-culture theme of the design, along with the excellent use of color, depicts the ethnic melting pot that is Southern California, where Tesco's Fresh & Easy is headquartered and where 101 of its 176 stores are located. That's a communications and marketing message the grocer would be wise to associate with its stores, via Janeil Lim's multi-ethnic-themed and colorful reusable bag design.

'Green' Food & Grocery Retailing

El Segundo, California-based Fresh & Easy Neighborhood Market's Design-A-Bag reusable shopping bag design contest has ended, and the grocer is asking members of its "friends of fresh & easy" e-mail marketing- loyalty program to vote for their favorite bag, out of 10 finalists it's chosen from the 800 designs submitted in the contest, which began April 5. [See our April 4, 2011 story: Fresh & Easy Neighborhood Market to Launch Reusable Bag Design Contest Tomorrow.]

Non-members of "friends of fresh & easy" can vote for their favorite bag designs by signing up for the program, something the grocer hopes people will do so it can add new members to its data base.

This is the second year United Kingdom-based Tesco's Fresh & Easy Neighborhood Market has conducted the reusable shopping bag design contest, which it kicks off in April, to tie into Earth Month and Earth Day.

Interestingly, 500-fewer (800) bag designers entered this year's contest, compared to last year, when, according to Fresh & Easy, there were 1,300 submissions.This is despite the fact this year the grocery chain opened the contest to teenagers 13-17. Last year, contestants had to be 18-years-old and above to enter.

Being a legal resident of the U.S. is also required in order to enter.

One theme that resonates among nearly all of this year's 10 designer-finalists is ... using color as an inspiration.

As you can below and see here, many of the finalists' reusable bag designs make ample use of color as part of their respective design elements. Also see Janeil Lim's bag design pictured at top for a good example of using color as part of her multi-cultural-themed bag.


There are some excellent bag designs among the 10 finalists, which should make the choice by the "friends of fresh & easy" members a tough one.

Voting for the contest ends July 10. Tesco's Fresh & Easy Neighborhood Market says it will announce the winner and finalists July 26.

The first place winner - last year it was Josephine Close of Southern California - receives $5,000 in multiple Fresh  Easy gift cards, which the grocer says represents one-year's worth of groceries. The nine semi- finalists each receive a $100 gift card.

The winner's design will also be turned into a reusable shopping bag by Fresh & Easy Neighborhood Market, which it will offer for sale in its stores in California, Nevada and Arizona, beginning later this year, a spokesperson for the grocery chain says.

Josephine Close's winning bag from last year is currently on sale at the 176 Fresh & Easy stores for 79-cents. [See our January 19, 2011 story - January 19, 2011: Customer-Designed Reusable Shopping Bag Now On Sale At Fresh & Easy Neighborhood Market Stores. The bag is pictured in the story as well.

Which bag design from these 10 finalists is your favorite? Predictions on which designer will win are welcomed in the comments section.

Related Stories

April 4, 2011: Fresh & Easy Neighborhood Market to Launch Reusable Bag Design Contest Tomorrow

January 19, 2011: Customer-Designed Reusable Shopping Bag Now On Sale At Fresh & Easy Neighborhood Market Stores

July 27, 2010: The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is...

June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30

April 19, 2010: Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest

Also: Click here for a complete selection of stories fom Fresh & Easy Buzz on the reusable shopping bag topic and issue

Saturday, September 4, 2010

What Happens in Vegas Ends Up in Fresh & Easy Buzz: Las Vegas Shopper Wins Kroger's 2010 Reusable Bag Design Contest


Food and grocery retail company Kroger Co. has named a grand prize winner, four finalists and five runner-up category winners in its 2010 reusable shopping bag design contest.

The grand prize winner in this years bag design contest is Jamie H., from Las Vegas, Nevada. The award winning design (pictured at the end of the story) is very minimalist in design, using black (on a white bag background) text only, with the exception of a small blue and green globe at the end of the text. You can view the grand prize bag here, along with all of the finalist and runner-up bags.

As the grand prize winner, Jamie H, who shops at Kroger's Smith's Food & Drug chain in Las Vegas, gets a $1,000 Kroger gift card. Additionally, the four finalists each receive a $250 Kroger gift card, and the five runners-up each get a $100 gift card.

Who says 'What happens in Vegas stays in Vegas?' It's certainly not the case when it comes to Jamie H, or else Fresh & Easy Buzz wouldn't be telling the tale in our widely-read blog. And forget Vegas secrets: The grand prize-winning reusable bag is set to be sold in select Kroger Co.-owned chains and stores, including at the Smith's Food & Drug stores in Metropolitan Las Vegas, Nevada, according to the company.

Kroger Co. holds the chain-wide reusable bag design contest annually, and has been doing so for a number of years. The contest is part of the retailer's overall sustainability strategy and project. [See: www.kroger.com/green.]

This year, Tesco's Fresh & Easy Neighborhood Market, which has 27 of its 159 small-format fresh food and grocery stores in Metro Las Vegas, Nevada (98 in California; 34 in Metro Phoenix, Arizona) followed Kroger's lead and held a reusable shopping bag design contest of its own. [Read our story on the winner: July 27, 2010: The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is... Also see: June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30 and April 19, 2010: Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest.]

Kroger Co., which is the leading supermarket chain and the second-largest retailer of food and groceries in the U.S., after Walmart Stores, Inc., is examining its offering of single-use plastic carrier bags closely. For example, Kroger's Fred Meyer chain, which is headquartered in Oregon and has stores throughout the Pacific Northwest, the Inter-Mountain region and in Alaska, on August 1 eliminated single-use plastic carrier bags at 10 of its stores in Portland, Oregon as a test.

On July 28 of this year, the Portland City Council passed a single-use plastic carrier bag ban. The new city ordinance bans the use of plastic or non-recycled paper carrier bags at grocery stores and pharmacies and requires stores to charge a minimum 5 cent fee for each recycled paper or compostable plastic bag it gives out. Stores are also required to provide free reusable bags to seniors and low-income residents.

The city has put the law on hold pending the vote by the Oregon State Legislature on a similar statewide ban. Portland Mayor Sam Adams said when announcing the hold on the new law that if the statewide plastic bag ban bill doesn't pass, the city will enact its ban, which would become law in 2012.

Ironically, legislation almost identical to the passed City of Portland bag ban law, and Oregon statewide bill yet to be voted on, failed in California on August 31, as we reported - August 31, 2010: Breaking Buzz: California's Single-Use Plastic Carrier Bag Ban Bill Fails. Also see: September 3, 2010: How the California Grocers Association and its Members Can Snatch Victory From the Jaws of the Defeat of California's Plastic Bag Ban.

Meanwhile, reusable bag design contests like those held by Kroger and Tesco's Fresh & Easy Neighborhood Market, serve to elevate the concept of using reuseable bags, along with injecting an element of excitement and shopper participation into the process.

Despite considerable education and publicity about reusable bags, and regular giveaways by grocers and others of free bags, the use of the bags remains very low in the U.S. Some studies say only 5% of grocery shoppers overall bring their own bags to the store.

Bottom line: Personal responsibility and initiative by consumers is key to solving the disposable bag issue and increasing the use of reusable bags.
Above: The grand prize winning bag design

Reader Resources:

[Fresh & Easy Buzz has been reporting on, writing about, and offering analysis and opinion on the reusable shopping bag, single-use plastic carrier bag and related topics and issues since early 2008. Click here, here, here and here to read a selection of those posts.]

Wednesday, January 19, 2011

Customer-Designed Reusable Shopping Bag Now On Sale At Fresh & Easy Neighborhood Market Stores

In July of 2010, Tesco's Fresh & Easy Neighborhood Market announced the winner of its reusable shopping bag design contest - Los Angeles resident Josephine Close - as we wrote about in this story: July 27, 2010 - The Winner of Fresh & Easy Neighborhood Market's Reusable Bag Design Contest Is...
Ms. Close, who won a $5,000 Fresh & Easy gift card for her efforts, was chosen as the contest's grand prize winner from among a group of finalists, all of whom created interesting reusable bag designs. [See - June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30.]

In our July 27, 2010 story we noted that the winning bag design was being turned into a reusable shopping bag, which would be offered for sale in Tesco's Fresh & Easy stores in California, Nevada and Arizona.

That's now happened: The paisley-design reusable shopping bags (pictured at top), which evoke a bit of a 1960's retro-look, are being offered for sale in all 156 of Tesco's Fresh & Easy markets beginning this week, for a mere 79 cents each.

At that reasonable price we suspect bag designer Close will see her finished product in the hands of numerous shoppers over the next few months, not only in Fresh & Easy stores, but at other grocery markets, farmers' markets and, if she uses public transportation in Los Angeles, in the hands of more than one bus and metro rail line car rider.

Here's what Roberto Munoz, Fresh & Easy Neighborhood Market's director of neighborhood affairs says about the design-a-bag contest, which lead to the winning bag by Los Angeles resident Josephine Close: "We set out to design a desirable and affordable bag people actually want to use and re-use, and we turned to our customers for inspiration," said Roberto Munoz, Fresh & Easy Director of Neighborhood Affairs. "Based on sales of the bag already, we know customers like the design and the price point. We hope this new bag will continue to encourage customers to use fewer single-use bags in exchange for reusable options."

We have one burning question though for reusable shopping bag designer Josephine Close, in case she happens to read this piece: "How many of your attractive, retro-looking reusable shopping bags were you able to fill with groceries, using your $5,000 Fresh & Easy gift card?

Thursday, June 17, 2010

Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30

On April 19, 2010, three days before Earth Day, Tesco's Fresh & Easy Neighborhood Market launched a reusable grocery shopping bag design contest open to members of the public in California, southern Nevada and Arizona, where the grocer's 159 fresh food and grocery markets are located.


There were 1,300 design submissions made to Fresh & Easy for its Design-A-Bag contest, which has now ended.
Fresh & Easy Neighborhood Market has selected eight finalists out of those 1,300 submissions, and is accepting votes from the public on the eight reuseable bag designs on a special page on its website here. The voting ends on June 30, 2010. Interestingly, all eight of the finalists are from sunny and creative Southern California. None are from Nevada or Arizona, which also has its fair share of creative folks.

View all eight reusable bag design contest finalists here.

After viewing the designs, feel free to share with your fellow Fresh & Easy Buzz readers which one (or two) of the eight reusable bag creations is your favorite. Just click the post a comment link at the end of this post.

Note on the bag designs pictured: The reusable bag design pictured above is by Josephine Close, Los Angeles, California. The design pictured in the middle of the post is by Tiffany Birch, Los Angeles. The reusable bag at the very top of this post is by Gina Disney, Temecula, California. They are three of the eight finalists in the Fresh & Easy Neighborhood Market Design-A-Bag competition. All three, along with the other five finalists, describe the "design inspiration" for their respective bags here.

Friday, June 18, 2010

Kroger's 2010 Reusable Grocery Bag Contest Has Ended; Winners to be Named in July

Leading U.S. food, grocery and general merchandise chain Kroger Co. has ended its 2010 design a grocery shopping bag contest, and will announce the finalists, winner and runners up in July.

Read our April 19, 2010 piece - Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest - for details about the 2010 Kroger contest. Also view first place winning bag in the 2009 contest at the link above.
Kroger holds the contest annually. It's open to all members of the public.

You can view the numerous bag design entries in this year's contest here.

Fresh & Easy Buzz will let you know who the winner and honorable mention designers are when Kroger announces them next month.

Kroger Co. is the largest traditional U.S. supermarket chain by annual sales volume, and the number three retailer of food and groceries in the country, after number one Walmart Stores, Inc. and number two Costco Wholesale.

In Southern California, southern Nevada and Arizona, the three states where Tesco's Fresh & Easy Neighborhood Market has its 159 stores, Kroger operates the Ralphs Supermarkets and Food 4 Less chains (Southern California and southern Nevada), Smith's Food & Drug (Nevada), Fry's Supermarkets (Arizona) and FoodsCo (California's Central Valley and Northern California).

Reader Note: Related post: June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30. Also: Click here for a selection of stories in Fresh & Easy Buzz on the paper or plastic and reusable shopping bag topic and issue.

Tuesday, November 29, 2011

Raley's Combining High-Tech and High-Touch Tools to promote its Stores For the Holidays


Above: Inside the Raley's superstore on Colusa Avenue in Yuba City, California. The 'Raley's Kitchen' in the photo offers in-store, chef-prepared entrees, sides and more, including meats hand-carved to order by the chef. It's part of the extensive deli and fresh-prepared foods offering in the store, which is a category Raley's is noted for. Photo courtesy I-5 design. March 3, 2011.

Turkey & Technology -- Grocers, new technologies and holiday promotions

West Sacramento, California-based Raley's Family of Fine Food Stores is using a combination of high-tech digital and high-touch low-tech tools to create promotions it hopes will drive shoppers into its stores in Northern California and Northern Nevada during the crucial-for-grocers mid-November to December 31 holiday food and grocery sales period.

Text for a discount and chance to win

On November 16 (and running to December 31) Raley's kicked off a promotion in which shoppers are invited to send a text message to the number "678678 Save" in order to receive $10 off any purchase of $100 or more in one of the grocer's Raley's (superstores) Bel Air Markets and Nob Hill Foods (supermarkets). Raley's operates a handful of discount warehouse stores under the Food Source banner. The promotion doesn't apply to the Food Source stores.

After sending the text message, consumers get a confirmation code back, which they give the store clerk at checkout in order to get the $10 discount of their purchase of $100 or more.

Sending the text message also enters shoppers into a contest, which offers the chance to win a free deli party tray.

Raley's is giving away 10 of the deli party trays, which include: two Spinach Dip trays valued at $19.99 each; four deli meat and cheese trays (valued at $29.99); and four Quesadilla Party Trays, which have an estimated value of $44.99, according to the grocery chain.

Participants must be 18-years-old or older in order to enter the text message-based contest.

The drawing for the deli party trays, which is being conducted by the Pocketshop LLC firm for Raley's, takes place December 15. Any remaining prizes will be rewarded on December 31, according to the grocer.

Raley's promoted the send-a-text-for-a-discount promotion and contest on the front page of its November 16-24 weekly advertising circular, which is direct-mailed and inserted in daily newspapers, and distributed to homes throughout Northern California and Northern Nevada.

The grocer also promoted the send-a-text-for-$10-off promo using Twitter's Promoted Tweet program, doing so during the week running up to the Thanksgiving holiday.

Raley's is currently promoting it on its Facebook page, on Twitter and in its stores.

We like the text-for-a-$10-dollar discount for three main reasons.

First, it requires shoppers to do a little work in order to get their $10 discount, unlike merely putting a coupon in the weekly ad circular or posting it online. And since text messaging is so common and popular, it's second nature for consumers to take a few seconds and text for their discount, which helps to ensure a higher participation level (than say sending an e-mail to get the discount) in the promotion and contest because it uses what's become a fast to use and near-ubiquitous digital technology.

Additionally, having shoppers send a text in order to get the $10 off and participate in the contest also has the added marketing benefit of capturing all those phone numbers from which the texts are sent. Such a data base could be used by Raley's in the future, say to send out special text-based promotions our other communications, for example.

Lastly, the text-for-a-deal promotion and contest creates some excitement among shoppers who participate.

It also offers the potential to generate some good word-of-mouth PR for Raley's. For example, it's likely some people sent a text messages to family members and friends telling them about the $10 off deal and the contest, and in turn those folks might have sent text messages to others, sharing the message.

Using social media - Twitter and Facebook - to communicate the promotion also has the potential to create additional virally-spread excitement around it, resulting in even more word-of-mouth buzz for the text message-based promotion.

Retweet to help the hungry

Speaking of social media and creating buzz, on Monday Raley's launched a charitable promotion for its Food For Families program, which donates food and cash to food banks in the communities where it operates its stores.

Using Twitter - both the Promoted Tweets program and its own Raley's feed - along with its Facebook page, the grocer posted this tweet yesterday, November 28: "Giving goes viral! Please RT this message and @raleysstores will donate 25 cents to Food For Families. Visit us here at Facebook."

As the tweet says, for every RT, which stands for retweet and is a way people can share other users' tweets with their followers on Twitter, Raley's is donating 25 cents to its Food For Families program, and thus to the food banks, every time the tweet, and additional ones like it, are retweeted on Twitter.

Like the text message promotion, this donation-backed, cause-related promotion also offers Raley's a solid opportunity to have a considerable amount of buzz created around its brand and stores, along with doing good at the same time. The grocer obviously realizes the potential, as it hopes it's giving offer goes viral.

Raley's also has an additional - and generous - promotion going on for its Food for Families program for the holiday season.

The grocer is offering grocery bags of food for the hungry in its stores for $10 per-bag. Between now and Christmas, for every bag customers buy to donate, Raley's is doubling the offer, donating another $10 bag of groceries to local food banks, for a total of $20.

Shoppers don't even have to visit a Raley's-owned store to donate. They can do so online here, and Raley's will match the donation. The grocer will then donate the groceries directly to the food bank closest to where the person lives.

Free black coffee on Black Friday

On Friday November 25 (Black Friday) Raley's put away the high-tech tools and used old fashion human-power and shoe leather to promote its stores in its hometown Sacramento area, offering a touch of warmth and much-needed caffeine to early-bird holiday shoppers.

We call the approach high-touch, as compared to high-tech.

The privately-held grocer, which has sales of about $3.1 billion annually and is owned by Joyce Raley-Teel (daughter of founder Tom Raley and the company's chairwoman) and headed up by her son, CEO Michael Teel, sent street teams armed with hot cups of Peets Coffee and discount coupons out to numerous jam-packed malls and shopping centers in Sacramento and the nearby cities of Folsom, Roseville and Natomas on Black Friday (and the following Saturday and Sunday).

The Raley's ambassadors armed with free hot coffee and the discount coupons were "warmly" received by the early bird Black Friday shoppers on what was a fairly chilly late night/early morning in the Sacramento region, according to a Fresh & Easy Buzz reader from Sacramento who wrote us and said she was out shopping with her daughters on Black Friday and received a much-appreciated free hot cup of Joe (or in this case Peet) from members of the Raley's street team.

A Christmas tree lighting meets Foursquare 

The street team promotion on Black Friday came just two days before what is a big annual event for Raley's and the Sacramento area.

That event, held the night before Thanksgiving on November 23, is the annual Raley's-sponsored Theatre of Lights Christmas Tree lighting in Old Sacramento, which is an historic and popular part of the city that dates back to the California Gold Rush era of the 1800's. [Kati Garner, a writer for the local Sacramento Press blog has a write up and great photographs of the event, which was attended by over 4,000 people, here]

Raley's Stores, which also uses the Foursquare social media site in addition to Facebook and Twitter, offered consumers a $5 digital coupon if they checked in on their smart phones at its Foursquare home while attending the tree lighting event on November 23.

'Tis the season

The less than two month Thanksgiving through New Year's Day holiday selling season offers a huge opportunity for food and grocery retailers in the U.S. The three holidays are numbers one, two and three respectively in terms of the amount of money consumers spend on food, compared to all other holidays, for example.

But this opportunity, like most do, also comes with challenges, the big one for grocers being the fierce competition out there during this time of year. Every grocer knows, after all, what we just told you, which is that the period from mid-November to the end of December is a time when grocery shoppers are spending big. And each grocery chain wants the majority of those holiday food dollars to be spent in its stores, which generally means heavy promoting.

And, usually, to the victor go the spoils.

Beyond the season

Raley's is currently conducting a number of promotions in addition to those we've highlighted. One of the things the Raley's promotions we've discussed in this piece have in common is that each one also offers a secondary marketing/branding element to them for the chain, although we doubt the grocer planned it that way.

For example, the new-school digital and social media promotions help better brand Raley's as a modern and high-tech savvy of grocer, while the old-school street team event is a reminder of the high-touch aspect of the retailer.

And the generous food drive and assistance program to help the hungry, both in its digital and non-digital aspects, continues to brand Raley's as a caring grocer that helps people in the communities where it has its stores.

Raley's has been struggling financially for the last three or so years. Last year Michael Teel returned as CEO of the 75-year-old-plus family-owned grocer founded by his grandfather and owned by his mother, and has since been leading a reorganization strategy.

It's difficult to know how the plan is working because being closely-held Raley's does not release revenue or profit/loss information. Teel previously was CEO of Raley's in the 1980's-90's. He left to persue a variety of other business interests.

On the cost-cutting side of the balance sheet Raley's has so far gotten by fairly lightly, laying off about 300 people at its corporate headquarters and closing a few stores, in addition to most-recently announcing it will no longer pay health benefits for its retired except employees. Store-level workers, which comprise the vast majority of the grocery chain's employees, belong to the UFCW union. Therefore the move doesn't affect those already retired or future retirees.

As part of the restructuring which began last year when Teel took over as CEO, he flattened the organizational structure, eliminating many senior-level people, including in the marketing, buying and merchandising departments at the corporate headquarters in West Sacramento.

The move seems to have worked in our observation and analysis because since then Raley's marketing, merchandising and promotional activity has gotten not only better but more creative, along with becoming much more aggressive, as evidenced in part by the programs featured in this story.

The retailer has also sharpened its everyday pricing profile since early 2010, along with offering improved promotional prices on the items it advertises in its multi-page weekly advertising circular, among having made a number of other changes for the better.

The competition in Northern California, where the majority of the stores are located, is only going to get tougher, beginning next year, so Raley's will need to, among other things, continue sharpening its pricing pencil, along with continuing down the path it been on for a little over a year in developing, launching and implementing creative and effective promotions, both for the holidays and everyday, in order to meet the new challenges and increased competition coming its way.


[Editor's Note: It's a brave new high-tech, digital, social media world out there for food and grocery retailers. And the new tools offer retailers a myriad of new ways to promote their stores for the holidays. Between now and the end of December we'll be running a number of stories focusing on many of these new technologies, using the theme in the sub-head at the top of this story - Turkey & Technology to identify the stories. This piece about Raley's is our first.]

Monday, July 19, 2010

Twitter Trivia + In-Store Treasure Hunt Promo Next Up On the 2010 Promotional Hit Parade at Fresh & Easy Neighborhood Market

'The 'Kitchen Table,' which along with Twitter is part of a new promotion (see heading below in the story) starting on July 30 at the 34 Fresh & Easy stores in Metro Phoenix, Arizona, is inside all Fresh & Easy Neighborhood Market stores.

Promotional Merchandising & Promotional Events

It's been in the neighborhood of two years since we first started suggesting in our analytical, prescriptive-oriented posts in Fresh & Easy Buzz that one of the things Tesco's Fresh & Easy Neighborhood Market should do in order to create some excitement in its stores, along with doing so likely helping to increase sales, is to create and conduct frequent promotional product merchandising events and other types of special events in a coordinated, regular and consistent way.

We've also suggested doing this could be a way for the grocer to potentially wean itself from the chronic use of its $5 (off purchases of $20 or more), $6 (off $25 or more) and $10 (off $50 or more) store coupons, which, because Fresh & Easy issues them so often, and are used by shoppers so often, eat into the grocery chain's already poor margins.

The use of the coupons is a quick (sales) fix tactic. Good grocery merchandising-oriented promotions are a strategy. Tesco director and Fresh & Easy CEO Tim Mason is responsible for the chronic use of the deep-discount store coupons though. We aren't in the business of promoting co-dependency, after all.

Tesco's Fresh & Easy has tried to stop using the store coupons more than once - and eventually took our advice and started offering the $10 off ($50 or more) coupons in place of the $5 off coupons in 2009 - but it gave up trying because sales in the stores drops significantly when the gorcery chain doesn't have one of the coupons in circulation. [See - May 1, 2009: Fresh & Easy Brings Back $6-Off Deep-Discount Store Coupon; Latest Version Good For Nearly One Month; New Promo Strategy Didn't Last Long and May 7, 2009: 'They're Back' in Full-Force: Tesco's Fresh & Easy Adds New $6-Off Online Coupon to Just-Recently Direct-Mailed $6-Off Coupon; Tough to 'Terminate']

In weening itself off the chronic use of the store coupons, we've also suggested eliminating the $6 off store coupon and replacing it with the $10 off ($50 or more) and a $25 off store coupon on purchases of $100 or more. Tesco's Fresh & Easy Neighborhood Market tried the $25 off ($100 or more) coupon a couple times but dropped it, going back to the $6 off, which it now uses regularly, along with the $10 off ($50 or more) voucher. Why? Because the average market basket size at Fresh & Easy stores is right around the $25 -to- $35 range. Few of the $25 off ($100) coupons were redeemed. Also, far fewer $10 off ($50 or more) Fresh 7 Easy store coupons are redeemed than its $6 off ($25 or $30 or more) coupons are. Again, it's a function of average market basket size. [Read some of our past stories on the deep-discount store coupon issue here.]

As regular Fresh & Easy Buzz readers are aware, we've said - and written regularly about since 2008 - that Fresh & Easy needs to eliminate the chronic use of the deep-discount store coupons completely if it ever hopes to obtain the gross margins it needs to break even, and eventually turn a profit. If it followed our "weening off" advise starting in 2008, it might have been able to do so by now, without seeing such a big drop in sales whenever it doesn't have a store coupon in circulation. Maybe.

But Fresh & Easy Buzz is used to focusing on a topic, like the store coupons, like the need for Fresh & Easy to do promotional product merchandising on a consistent and regular basis, and like the fresh food and grocery chain's now but not always the case weekly advertising flyer, and seeing our suggestions implemented some time later.

For example, speaking of the Fresh & Easy advertising flyer, which is weekly but wasn't always that way, back in 2008, when the grocer was issuing its ad flyer every three weeks and sometimes every two weeks, we pointed out it was making a big mistake in doing so, since weekly advertising flyers are the norm among U.S. grocers, including those in California, Nevada and Arizona, and as such Fresh & Easy was creating for itself a competitive disadvantage by not following convention. It took Fresh & Easy Neighborhood Market CEO Tim Mason and his senior executive team about a year to catch up with our suggestion that the chain needed a weekly advertising flyer - but they did adopt the suggestion, as we reported and wrote about in this early March 2009 story - March 11, 2009: Fresh & Easy Buzz Redux: Tesco's Fresh & Easy Changes its Promotional Advertising Flyer to 'Weekly;' Something We've Been Suggesting For About A Year.

And of course, it was in 2008 when we first pointed out that Tesco's Fresh & Easy doesn't take WIC Vouchers. The first Fresh & Easy store is set to start accepting WIC on July 29, 2010. See - July 16, 2010: South Los Angeles Fresh & Easy Neighborhood Market Store to Accept WIC Vouchers July 29; Additional California Units to Follow. Fresh & Easy has missed plenty of sales in the over two years since we first suggested they accept WIC. And once all 159 Fresh & Easy stores - particularly those in lower-income neighborhoods - are accepting WIC, the CEO Mason and his team will wonder (or at least should) why they waited so long.

Tesco's Fresh & Easy Neighborhood market is now clearly catching up with our suggestions going back to 2008 that it needs to offer food and grocery merchandising-oriented promotions and other promotional events on a regular and consistent basis, as a way to create excitement in its stores and to sell more food and grocery products, thus increasing sales - and it hopes average shopper market basket size.

Beginning in February 2010, Fresh & Easy Neighborhood Market launched the first of what's been a regular schedule of a wide-variety of food and grocery product merchandising-oriented promotions and special event type promotions. We've given the grocer overall high marks for doing so - and for the quality of the promotions and events.

We've reported on and written about each of the recent key merchandising-oriented and event-oriented promotions mentioned above since February. All are at the links below:

>June 3, 2010: Fresh & Easy Neighborhood Market Teams Up With The Los Angeles Dodgers in 'Game & Grill Sweepstakes' Promo

>June 23, 2010: Integrated Retail & Twitter Wine Promotion Rates Fresh & Easy Neighborhood Market A Gold Medal

>February 8, 2010: 'I Taste Therefore I Tweet': Fresh & Easy Set to Hold 'Twitter (Wine) Tasting' Tomorrow Night

>April 19, 2010: Tesco's Fresh & Easy Joins Kroger Co. in Holding Earth Month-Earth Day Reusable Bag Design Contest

>June 17, 2010: Fresh & Easy Neighborhood Market Picks Eight Finalists in its Reusable Bag Design Contest; Website Voting Through June 30

>May 11, 2010: Fresh & Easy Neighborhood Market Promotion Benefits America's Wounded Warriors

>May 16, 2010: Two Grocers, Fresh & Easy and Raley's Offer Two Very Different Approaches to Ready-to-Grill Fresh Meat Merchandising

>March 23, 2010: Fresh & Easy Kicks Off Three Week 'From Grapes to Gold Medals' Wine Promotion Tomorrow

>April 25, 2010: Thousands Get 'Cheesy' at Fresh & Easy Neighborhood Market Co-Sponsored Grilled Cheese Competition in Los Angeles (Note: This promotion was initiated by a Fresh & Easy store manager.)

>June 7, 2010: 'Bigmista' Hits the Stores in Fresh & Easy Neighborhood Markets' Free Barbeque Road Show

>July 9, 2010: 'Bigmista' Hits the Road Again For Fresh & Easy Neighborhood Market's Free Neighborhood BBQ Road Show

Twitter trivia + in-store treasure hunt promo set for July 30

Fresh & Easy Neighborhood Market's promotional hit parade continues.

On July 30, Fresh & Easy Neighborhood Market will kick off a back to school trivia and treasure hunt-type contest for its 34 Metro Phoenix, Arizona stores only - and using its Twitter account, which is @fresh_and_easy.

The contest will run from July 30 -to- August 8 2010. Fresh & Easy hasn't formally announced the promotion yet.

In the contest, the grocer will post three tweets each day on its Twitter feed. The tweets will be "clues." Based on the clues, Arizona shoppers are supposed to figure out which of the 34 Metro Phoenix stores are being referred to in the respective tweet. Once a person determines the specific store, they are then to visit the Fresh & Easy Kitchen Table (pictured at top) in the store, where they tell the clerk working in the area what the tweet/clue or promotional code from the tweet is. (The shopper can write it down.) The twitter clue is what we're calling the "trivia" aspect of the promotional contest. The in-store element is the "treasure hunt" aspect.

If the person doing the above is one of the first ten people to do so at that particular Fresh & Easy Arizona store that day, they will win a $50 Fresh & Easy Neighborhood Market gift card. There will be 10 winners each day of the contest.

Prior to playing, people who want to enter have to sign an entry form, which we assume will be located on the Fresh & Easy Neighborhood Market website.

The promotion is creative. We look forward to seeing how it plays out. Tesco's Fresh & Easy needs to make sure its explained very simply though, as we can see the potential for problems if it isn't made extremely clear to potential players.

The promotion also fits with a key suggestion we've been making regarding most of the promotions (there are some exceptions) Fresh & Easy launches, which is that the grocer tie-in store-level product promotion with external media sources, like Twitter and Facebook, as well as radio and other forms of external media when appropriate and affordable. The reason is the in-store promotional event benefits from external ways of driving (pulling) shoppers into the stores. It's simple - but important. In this case, Twitter is designed to be the pull-force, to borrow a marketing term.

It's also not a surprise to us that Fresh & Easy chose Arizona to do the promotion. The grocer needs to significantly boost sales at its 34 stores in Metropolitan Phoenix.

We've been saying for well over two years that Fresh & Easy needs to localize its merchandising and promotions. For example, there's no reason not to do promotion A in Southern California, B in Nevada and C in Arizona. And there's no need to do ABC in all three markets, either at the same time or at all. Regionalism and localism are key elements when it comes to grocery merchandising and promotions. The can also save a grocer money.

If Fresh & Easy executes the Arizona stores' trivia and treasure hunt promotion well, including doing some creative and fun publicizing of the event - which should start soon we would expect since July 30 is only two weeks away - the promotion could be a good one.

One final offering: If Fresh & Easy fails to create product displays featuring back to school type products, including having signage on the displays that ties-in the back to school twitter + in-store promotion, in its 34 Arizona stores during the 60-plus day promotion, it will be making a huge mistake, along with missing out on added sales.