Showing posts sorted by relevance for query fresh & easy manhattan beach. Sort by date Show all posts
Showing posts sorted by relevance for query fresh & easy manhattan beach. Sort by date Show all posts

Friday, June 6, 2008

Manhattan Beach First Look: Fresh & Easy Buzz Has First Photos of First New Fresh & Easy Grocery Store Set to Open After the Three Month Pause

Fresh & Easy Buzz has the first photographs of Tesco's new Fresh & Easy Neighborhood Market grocery store, which is scheduled to open on July 2 in a shopping center at 1700 Rosecrans Avenue, in Manhattan Beach in Southern California.

The new Manhattan Beach store will be the first new Fresh & Easy small-format, convenience-oriented combination basic grocery, fresh and specialty foods store opened by Tesco since its Fresh & Easy Neighborhood Market USA division began a new store opening pause in early April, 2008.

Prior to that three month pause, which ends with the opening of the Manhattan Beach store on July 2, Tesco opened 61 Fresh & Easy grocery stores from late October, 2007 (Hemet, California was the first), to early April, 2008. That's a new store opening schedule of about one new store every 2.5 -to- 3 days during that six month time period.

The photographs of the nearly 100%-completed Manhattan Beach Fresh & Easy grocery store at 1700 Rosecrans Avenue were taken yesterday (June 5) by Fresh & Easy Buzz roving correspondent Reno Tom.

An interesting note is that Reno Tom took a number of the photographs below of the Fresh & Easy store from the entry area of a Trader Joe's specialty grocery store, which is located almost right next to the new Fresh & Easy in the shopping center. In fact, the Trader Joe's (1800 Rosecrans Avenue) and the Fresh & Easy store (1700 Rosecrans Avenue) share the same parking lot area.

It will be interesting, from far more than a photography aspect, to have these two small-format food retailers, who's formats have many merchanding aspects in common, so close to each other in the Manhattan Beach shopping center. We expect some interesting head-to-head competition to be one of the results of these two similar retailers becoming neighbors in the shopping center.

There's also a Whole Foods Market natural foods supermarket not far from the Trader Joe's and soon to be Fresh & Easy grocery market, as well as a Costco Wholesale store which sells a full-selection of dry grocery and fresh food products. As the say at the 'Indy 500' of food and grocery retailing..."Let the competition begin." The shopping center also isn't too far of a drive from busy LAX airport.

Fresh & Easy Buzz roving correspondent Reno Tom took this photograph of the soon to open Fresh & Easy grocery store at the shopping center at 1700 Rosecrans from the entryway of the nearby Trader Joe's market. The Trader Joe's store address is 1800 Rosecrans Avenue. Pretty close by, aren't they?

This shot of the new Manhattan Beach Fresh & Easy store's "Coming Soon" sign in front of the store shows the Trader Joe's store in the background at right if you look closely. That "Coming Soon" is about three weeks from now.
A corner-angle shot of the exterior of the store. The Fresh & Easy market in the shopping center is located in a former Office Depo big box store. Tesco shrunk the building to fit its 10,000 -to- 13,000 square feet average footprint, locating the Fresh & Easy store in the back portion of the former Office Depot store. As you can see, the store is almost fully-completed, but still has some finishing work to be done before it opens in about three weeks.

A wider-perspective shot of the new Manhattan Beach Fresh & Easy store exterior.

As you can see to the left of the F&E store, the new Fresh & Easy in the shopping center at 1700 Rosecrans Avenue in Manhattan Beach is located right next to a Home Depot store. That location should provide the Fresh & Easy grocery store with some good foot traffic, although California's poor economy and housing foreclosure crisis is currently resulting in significantly less shopping being done by consumers at home center stores like Home Depot. They shall return though. When is the big question.

Fresh & Easy Buzz roving correspondent Reno Tom took this shot from in front of the Trader Joe's store. (Notice the charcoal briquets and watermelons out front?) In the photograph you can see how close the Trader Joe's and Fresh & Easy grocery markets are to each other. Also notice how the parking lot is shared by both food retailers. Fresh & Easy's address: 1700 Rosecrans Avenue. Trader Joe's: 1800 Rosecrans Avenue.

Locating the Fresh & Easy store in the back portion of the huge former Home Depot store allows street access, as you can see in the shot above, to the store, which is located in a corner portion of the shopping center at 1700 Rosecrans Avenue.

The Trader Joe's market above at 1800 Rosecrans Avenue is nearly next door to the new Fresh & Easy grocery store at 1700 Rosecrans Avenue. The two stores even share a parking lot. Fresh & Easy Buzz roving correspondent Reno Tom says: "I can see the parking lot battles already; Trader Joe's vs. Fresh & Easy customers playing shopping cart chicken across the parking lot between the stores." Let the competition begin; but lets keep it inside the respective stores please.

Thursday, July 3, 2008

Mid-Week Fresh & Easy Roundup: Fresh & Easy Gets Caught in A Land Use Dispute; Those Near-Famous Mixed Grill Packs; More On Manhattan Beach


Tesco's Fresh & Easy Neighborhood Market

Land use dispute puts Fresh & Easy in the middle of squabble

The San Diego Union-Tribune newspaper is reporting today about an escalating land use dispute between commercial developer Pacific Development and a competing commercial developer and non-profit group over a 4.3 acre vacant piece of land in the city-owned by the Southeast Economic Development Corp.--an arm of the city of San Diego Redevelopment Agency--that's set for a major development. Tesco is in the middle of this escalating dispute by virtue of the fact one of its Fresh & Easy Neighborhood Market grocery stores is set to be the retail food store anchor of the large commercial development.

Read the interesting piece in today's San Diego Union Tribune here. Tesco currently has six Fresh & Easy grocery stores in San Diego, with two more new stores currently in development.

Those near-famous Fresh & Easy mixed meat grill packs

On Tuesday July 1, we wrote here (see the item: "Fresh & Easy offering A 4th of July cookout for the frugal,") about Fresh & Easy's 4th of July holiday promotion--a mixed grill meat pack featuring beef burgers patties, mild sausage and chicken parts--along with a 12-pack of the retailer's store brand Latin or Hispanic-style beer--for twelve bucks.

We mentioned (tongue planted near-fully in cheek) in our Tuesday piece that since the promotion combined the meats and beer, non-beer drinkers might be out of luck, or perhaps would have to give the beer away and keep just the mixed grill pack.

In a press release distributed today (July 3), Fresh & Easy Neighborhood Market added some clarification (perhaps by coincidence or perhaps not) to the mixed meat grill pack and beer promotion, pointing out in the release that the mixed grill can be bought by itself for the promotional price of $4.99. At nearly five pounds total, that's about $1 per-pound.

In our piece yesterday, we pointed out we thought the twelve buck deal for the meats and 12-pack of beer was a good value because among other things, we estimated a super-hot deal for a 12-pack of beer like the one being promoted would be about $5.99 plus tax, thereby offering the mixed grill meat pack for about a dollar a pound, which is super-cheap.

Looks like we were, as our British friends say, rather "spot on" in terms of the respective promotional price of the mixed grill meat pack and the 12-pack of beer.

In its press release issued today, Tesco's Fresh & Easy Neighborhood Market said it sold nearly 1,400 packages of the mixed meat grill packs during a 12-hour period yesterday. There was no mention of how many 12-packs of the Latin-style beer were sold however.

More on the Manhattan Fresh & Easy store grand opening

UFCW union reps vs Fresh & Easy store employee throw down: As we reported yesterday representatives of the United Food and Commercial Workers retail supermarket clerks union were out in force picketing yesterday at the Fresh & Easy Neighborhood Market new store grand opening at 1700 Rosecrans in Manhattan Beach, (Southern) California. The store is the 62nd Fresh & Easy market and the first new store to open since the retailer took a three month new store opening break in early April.

The Fresh & Easy Buzz correspondent covering the store grand opening yesterday reports a scene occurred between about two dozen UFCW picketers and a group of Fresh & Easy store employees. While Fresh & Easy Neighborhood Market CEO Tim Mason was speaking, the group of UFCW picketers began heckling him, at which point a group of Fresh & Easy store employees began a round of loud cheers attempting to drown out the verbal protests from the union representatives. The union representatives eventually stopped.

CEO Mason has thus far refused to meet with UFCW leaders who want to discuss potential unionization of the Fresh & Easy chain. U.S labor laws do not require him to meet with the union.

Does this outburst of cheers by the non-union Fresh & Easy store employees mean the UFCW could be alienating the very store-level workers it wants to organize and bring into the union? Or was it just an appropriate response by the employees to the picketers rudeness?

Could the union's tactics, such as the picketing and verbal demonstrating at yesterday's Manhattan Beach store grand opening, along with the negative-oriented brochures, which as we reported here the union distributed to neighborhood residents a few days before the store opened, be causing a backlash against the union among Fresh & Easy employees?

Perhaps the UFCW needs to take a lesson from Democratic Presidential candidate Barack Obama--who the union supports for President and even got to send a letter to Tesco CEO Terry Leahy and Tesco Fresh & Easy Neighborhood Market CEO Tim Mason, asking them to meet with union leaders--and conduct a positive campaign, as Senator Obama has vowed to do in his bid to be President of the United States.

After all, after many years of trying and using similar strategies and tactics, the UFCW has failed to unionize non-union food and grocery retailers Wal-Mart, Inc., Whole Foods Market, Inc, Trader Joe's and a few others.

Perhaps the union would be wise, and more successful, if it created a campaign based on communicating all the positive aspects, of which there are many, being a member of the UFCW could bring to Fresh & Easy Neighborhood Market and other non-union supermarket chain store-level employees?

The last thing one wants to do after all--be it in food retailing, politics or union organizing--is to alienate the precise constituency you are trying to get to be a customer, vote for you, or become a member of your union. It's food for thought on the eve of Independence Day.

Cold and Sterile to warm and fuzzy? At yesterday's Manhattan Beach store grand opening, Simon Uwins, director of marketing for Fresh & Easy, said the following to members of the press, including the Fresh & Easy Buzz correspondent, at the event: "There were some who said it felt a little bit cold and sterile (the inside of Fresh & Easy grocery stores)," Mr. Uwins said. "We went into all our stores and, if you like, warmed them up, telling them about what we're about and adding color."

The warming up Mr. Uwins is referring to is the new interior design package Fresh & Easy first installed in its store in Laguna Beach, (Southern) California in May, as we wrote about in this May 16 piece, and is in the process of implementing in all of its existing stores.

Since January of 2008, Fresh & Easy Buzz has argued the stores are just that, a bit cold, sterile and lack a sense of place. Of course, from January to just recently, Mr. Uwins and the other Fresh & Easy Neighborhood market senior executives have in so many words claimed that position was rubbish, despite the fact we first even thought about it because numerous Fresh & Easy store-level employees and shoppers (and ex-shoppers) expressed that opinion to us.

Mr. Uwins said yesterday the Fresh & Easy executives came to the conclusion the stores are/were a bit sterile and cold based on customer feedback in the form of consumers filling out comment cards, emails to the effect sent to corporate headquarters, and from interviews in the stores with customers.

We're glad to hear Fresh & Easy listened to its customers, and to those store-level employees who spoke up about the store design. However, its fair to say..."What took you so long?" It's also fair to ask: "Why the absolute denial for so long that there just might be a problem with the look and feel of the stores?" But, we cheer the retailer's consumer response to the interior design issue in the form of Fresh & Easy's attempt to improve it with the new interior design improvements.

However, we've seen the Laguna Beach store interior post enhancements. It is improved. But the jury is still out on by how much.

The store interior look is warmer and a bit less sterile. However, the store still lacks a feeling of a sense of place, and in our analysis needs a few other changes and enhancements in order to provide the type of customer shopping experience Tesco needs to create in order to achieve its goal of making the Fresh & Easy stores primary shopping venues. But, we'll save that for another time. After all, there can always be a round two of enhancements now that the Fresh & Easy guys have listened to the customers, something we give them props for doing.

Short takes

All in the family: Tesco Fresh & Easy Neighborhood Market CEO Tim Mason was joined at the Manhattan Beach store grand opening yesterday by his son and three daughters who all live in the United Kingdom. We wish them an enjoyable Independence Day holiday weekend visiting California. Don't forget to spend some time at the pier in Santa Monica, check out Hollywood Blvd., (while there you can do a store check for Dad at the Hollywood Blvd. Fresh & Easy), enjoy the beaches, and hit an expensive restaurant every night. After all, with the U.S. dollar so low, you can live large with British pounds and Euros right now in America. And, the California economy needs all the help it can get.

Two hundred Fresh & Easy stores by end of February 2009: Marketing chief Simon Uwins said at the grand opening Tesco plans to have 200 Fresh & Easy stores open by the end of February 2009. This is the latest estimate in terms of store count by the retailer. Originally, Tesco hoped to have 200 Fresh & Easy stores opened by the end of this year. later it revised that number down to 150. However, if it meets the goal, having 200 stores opened by the end of February, 2009 is pretty close timing to that original estimate.

To get to 200 stores opened by the end of 2009, Tesco's Fresh & Easy will need to open 138 new stores between now and then, over that eight month period. That's lots of new store openings in eight months. There are currently 62 Fresh & Easy stores open. The retailer has announced it will open at least 30 new stores between July and of this year. That will give Fresh & Easy about 92 stores by the end of September, meaning in order to reach 200 stores by the end of February, 2009, it will need to open an additional 108 stores in the five month period from October 1, 2008 -to- the end of February, 2009. Achieving that is questionable.

For example, in the six month period from November, 2007 -to- April, 2008, Tesco opened 61 Fresh & Easy markets, which was a rapid pace in and of itself. In order to reach 200 stores by the end of February, 2009, the retailer will have to open more than twice that many new stores in a period of time with only two additional months (eight month period) than from November, 2007 -to- April, 2008. 138 new stores in eight months amounts to opening one new store about every other day between now and the end of February, 2008. Hold on to your grocery aprons folks.

Opening day customer count: Tesco's Fresh & Easy Neighborhood Market says 2,600 shoppers came through the doors of the new Fresh & Easy grocery store in Manhattan Beach on grand opening day yesterday. Wonder if that's counting the UFCW picketers and all the employees from Fresh & Easy Neighborhood Market corporate headquarters--which is less than a mile away from the store--who were at the grand opening yesterday?

All teasing aside, 2,600 is a good number for an opening day for the retailer. And, based on Fresh & Easy's report that 1,400 packages of the mixed grill meat pack on promotion were purchased yesterday, that amounts to more than one mixed grill pack for every other customer who visited the store sold. But at a buck a pound, how could they resist.

Store employee counts: Speaking of counting, numbers and press releases, we hope the same person who's been counting Fresh & easy store-level employees didn't do the customer and mixed grill meat pack sales counts yesterday.

In the press release issued today Tesco's Fresh & Easy PR department says the average number of employees per-store is between 20 -to- 30 people. In the July 1 press release about the mixed grill pack promotion, and in the July 2 release about the Manhattan Beach store grand opening, the PR department wrote each Fresh & Easy store employs an average of 25 people. In most all of Tesco Fresh & Easy's press releases prior to the July 1 release, the PR department said Fresh & Easy stores employee about 20 people per-store.

Having written more than one press release, Fresh & Easy Buzz knows how boring of a task it can be. We aren't nit-picking over the numbers: 20, 25, 30, all in the same ballpark. But we suggest the PR folks just stick to one scheme. If its closer to 20 people per-store, go back to that. If closer to 25, stick with that number. If its too hard to call, go with the 25 -to- 30 range figure.

On becoming the store check store of the chain: The Fresh & Easy Buzz correspondent covering the Manhattan Beach store grand opening asked a few of the store's employees yesterday how they felt working at the store in the chain located the closest (less than a mile) form the corporate headquarters, and thus becoming the store where company executives and others will be spending lots of time on a regular basis doing store checks, as well as using it as the store where they bring visitors, by virtue of the fact its so close to the main office.

Our correspondent says most all of the employees asked said they really hadn't even thought about it. However, the correspondent reported a couple of the employees did raise their eyebrows a bit shortly after the question was asked; and one said: "I will think about it now."

The three month pause and press coverage: Tesco's Fresh & Easy is garnering much more press coverage over the Manhattan Beach store grand opening than it normally would have if the retailer had not taken the three month new store opening break from early April until yesterday, when the store opened, in Fresh & Easy Buzz's analysis.

There's a good marketing and PR lesson in that, which is: when the media gets too much of something, like a new store opening every two or three days, it tends to habituate to it and thus give it less coverage.

On the other hand, the press loves stories. And the opening of the first new store after a three month new store opening pause lends itself to story telling, although we must say if you look at much of the coverage its essentially amounts to the reprinting of Fresh & Easy's press releases with a few words changed around and perhaps an original headline added. Such is mainstream media economics today, especially in the daily newspaper business. Good job by the Los Angeles Times and a few other daily newspapers though. The LA Times' piece: Fresh & Easy sets up shop a few paces from rival Trader Joe's. [The writer also is a Fresh & Easy Buzz reader, which we don't hold against him.]

The Trader Joe's next door: The Fresh & Easy Buzz correspondent checked out the Trader Joe's grocery store, which is located just a hop, skip and a jump from the Manhattan Beach Fresh & Easy store in the Manhattan Beach shopping center, twice at different times yesterday. The Fresh & Easy is at 1700 Rosecrans and the Trader Joe's is at 1800 Rosecrans. Both stores even share the same parking lot. [Read our photo piece, "Manhattan Beach First Look: Fresh & Easy Buzz Has First Photos of First New Fresh & Easy Grocery Store Set to Open After the Three Month Pause," which discusses and depicts the proximity of the two stores in words and pictures.]

On both Trader Joe's store check instances, the correspondent said the TJ's was full of customers. Perhaps the Fresh & Easy grand opening had a spill-over effect for the TJ's: shoppers hit the grand opening, did some shopping, then also hit the Trader Joe's across the way. It will be interesting to observe over time how the two small-format grocers do respectively being so close to each other in the shopping center.

Monday, June 30, 2008

Breaking News: UFCW Union Launches Preemptive Anti-Tesco Fresh & Easy Brochure Distribution Drop on the Eve of Manhattan Beach Store Grand Opening

Pictured above is the Fresh & Easy Neighborhood Market grocery store at 1700 Rosecrans in Manhattan Beach, California, set to open on Wednesday, July 2. Click here to view more photographs of the store. (Photo: Copyright: Fresh & Easy Buzz.)

The United Food and Commercial Workers union (UFCW) has distributed glossy, full-color anti-Tesco Fresh & Easy Neighborhood Market door-hanger brochures on the door steps of residents who live in the neighborhood surrounding the new Fresh & Easy grocery store set to open in a shopping center at 1700 Rosecrans Avenue in Manhattan Beach, (Southern) California on Wednesday, July 2, Fresh & Easy Buzz has learned.

The large, full-color brochures distributed to neighborhood residents on the eve of the Fresh & Easy grocery market's grand opening on Wednesday have this title: "Don't Be Fooled By Fresh & Easy."

The brochures then go on to call Tesco the "Wal-Mart of the United Kingdom," and detail three past incidents involving food safety issues at Tesco stores in the UK, according to the text of the brochure provided to Fresh & Easy Buzz by a resident of that Manhattan Beach neighborhood who received one of the brochures on his doorstep.

These are the same brochures the UFCW has been distributing to neighborhoods where existing Fresh & Easy markets are located in Southern California, the Las Vegas, Nevada Metropolitan region and in Metropolitan Phoenix, Arizona for some months.

The key points of information (as printed) on the brochures are as follows:

Fact: Tesco caught selling expired and spoiled food
Fact: Tesco caught altering sell by date labels
Fact: Tesco caught selling organic food tainted with Pesticides

Below these bullet points it says: for more information go to: www.freshandeasyfacts.com

At the bottom of the brochure in small lettering it says: "Produced by Fresh and Easy Facts, a project of the United Food and Commercial Workers."

Under each of the three food safety bullet points above, there's information about incidents at Tesco supermarkets in the UK in which government authorities found out-of-code food products and organic foods labeled as organic that weren't organic, along with other food safety violations. Tesco settled these issues with British authorities in each case.

Tesco's Fresh & Easy Neighborhood Market USA division hasn't been accused by consumers or government authorities of any of these food safety issues in the U.S., to Fresh & Easy Buzz's knowledge.

UFCW times brochures to Fresh & Easy promotional piece

Tesco's Fresh & Easy Neighborhood Market has distributed its own promotional brochures, including its $5-off coupon good for any grocery purchase of $20 or more, to residents who live in the neighborhood surrounding the new Manhattan Beach store, which is something the retailer does prior to each new store it opens.

The UFCW timed its anti-Tesco Fresh & Easy brochures to arrive on the residents doorsteps at about the same time as the Fresh & Easy promotional brochure and coupon arrived, which demonstrates the union is escalating its campaign against non-union Fresh & Easy Neighborhood Market by going head-to-head with the retailer in the timing of the brochure wars.

Fresh & Easy's doorstep brochure also includes an offer for a free reusable canvas tote bag for every purchase of $10 or more consumers make at the new Manhattan Beach store which opens Wednesday.

Below is a summary of the text of the Fresh & Easy Neighborhood Market promotional brochure distributed to residents:

The tag line on the front of the Fresh & Easy brochure says: "We're in your neighborhood with fresh groceries & low prices."

Inside the brochure it says: "We're a neighborhood-sized market that's quick and easy to shop."

Featuring:
*fresh & wholesome foods
*a variety of prepared meals
*all your favorite brands
*unbelievably low prices

Join us for our grand opening in Manhattan Beach, where we'll be donating $1,000 to a local charitable organization. Check presentation and Ribbon Cutting, 10:00 am on July 2

Store Location:
Rosecrans & Aviation
1700 Rosecrans Ave
8 AM - 10PM
Open 7 Days a week


Dueling brochures

The UFCW union's brochure is designed to most strongly attack the first bullet point on the Fresh & Easy promotional brochure, which says: " (We feature) "Fresh & Wholesome Foods." The website address listed on the UFCW brochure goes into more detail on this issue.

Part of the union's strategy with the current brochures, as has been the strategy with the same brochures used in the past, is to suppress the number of neighborhood residents who will attend the Fresh & Easy store grand openings, along with shopping at a Fresh & Easy in general.

By undercutting Fresh & Easy Neighborhood Markets' positioning that it offers "Fresh & Wholesome Foods" using the counter messages from the past food safety situations at Tesco stores in the UK, the UFCW hopes to suppress the number of shoppers who visit the respective Fresh & Easy stores, thus using it as one of its many elements designed to get Tesco and Fresh & Easy senior executives to sit down and meet with union leaders about potential unionization of store-level employees, which is the union's goal.

Thus far, Tesco has refused to meet with UFCW executives.

UFCW to have a presence at store grand opening Wednesday

In addition to its pre-Manhattan Beach Fresh & Easy store grand opening brochure campaign, the UFCW plans to have union representatives present outside of the Fresh & Easy store at 1700 Rosecrans Avenue on Wednesday morning during the store's grand opening event, which will be attended by Fresh & Easy Neighborhood Market CEO Tim Mason. Additionally, since the store is only a few minutes' drive from Fresh & Easy corporate headquarters, it's likely numerous senior executives will attend the grand opening along with Mr. Mason on Wednesday morning from 8am -to 10am.

The union plans to have representatives outside the store handing out the brochures, along with informing shoppers verbally that Fresh & Easy is a non-union food retailer, unlike competitors Vons, Ralphs, Stater Bros., Gelson's, Bristol Farms and most of the major chains and independents in Southern California.

Ironically, Fresh & Easy's main competitor in the Manhattan Beach shopping center is non-union Trader Joe's. In fact, as we've reported previously, a Trader Joe's grocery store is located literally right across the parking lot at 1800 Rosecrans--which the two grocers share--from the Fresh & Easy Neighborhood Market store.

That a Trader Joe's non-union grocery market is located right in the same shopping center, right next to the Fresh & Easy store, demonstrates even further that Tesco and its Fresh & Easy Neighborhood Market USA chain is the primary non-union retailer target for the UFCW in the Western U.S., as we've previously reported.

For example, neighborhood residents haven't received brochures or any other forms of communication informing them Trader Joe's also is a non-union chain like Tesco's Fresh & Easy. Further, although the UFCW has attempted to organize Trader Joe's store-level workers in the past, the union has failed thus far get one of the chain's stores (its employees) to approve a union petition to date.

In fact, for all appearances it seems the UFCW has decided at least for now to not launch a campaign to further attempt to unionize Trader Joe's, which like Fresh & Easy is a foreign-owned grocery chain. Trader Joe's is owned by members of the same German family who own the small-format Aldi discount grocery chain. It's non-union Aldi USA chain has nearly 900 stores in the Midwest, Mid-Atlantic and eastern regions in the U.S.

In addition to Fresh & Easy and Trader Joe's, Whole Foods Market, Inc. and Wal-Mart are two other key non-union food and grocery retailers in the Southern California market. Smaller chains Henry's Farmers Market and Sprouts Farmers Market also are non-union chains in the market.

Long hot summer: The UFCW campaign heats up

As we were the first to report early this year, the UFCW decided to heat up its campaign against Tesco and its Fresh & Easy Neighborhood Market USA grocery chain late last year, with a target for its more aggressive campaign activity beginning in late spring of this year.

In just the last couple months, in addition to stepping up its grass roots campaign against Fresh & Easy in Southern California, Nevada and Arizona, the union has taken its campaign to the UK, first holding a major press conference with participation and support of a member of the British Parliament in London, then attending and demonstrating at the Tesco PLC Annual General Meeting (AGM) on Friday, June 27. The union's UK campaign is named: "The Two Faces of Tesco."

As we reported in this June 26 piece, the UFCW also obtained the support of presumptive Democratic Party Presidential nominee Barack Obama, who sent a letter to Tesco PLC CEO Sir Terry Leahy urging him to have his top Fresh & Easy Neighborhood Market executives meet with the union's leadership to discuss the unionization issue.The recent UFCW press conference garnered lots of publicity in the UK, as did its presence at the AGM on Friday.

The joint Western USA-UK grass-roots and media campaign is designed to bring maximum pressure to bear on Tesco in order to get it to come to the table and meet with the UFCW regarding the potential unionization of Fresh & Easy Neighborhood Market.

Fresh & Easy Buzz has learned the UFCW will be doing more brochure drops prior to other Fresh & Easy stores opening like it's done with the Manhattan Beach location.

Additionally, the union, which represents 1.3 million union grocery clerks in the U.S., Canada and Puerto Rico, plans to increase its picketing at existing Fresh & Easy grocery stores, along with doing more brochure drops in the neighborhoods surrounding those existing stores.

Tesco plans to open at least 30 Fresh & Easy grocery markets in the next 90 days in Southern California, Arizona and Nevada. The UFCW plans to have union representatives at nearly all of those store grand openings to hand out brochures and talk to shoppers about the union issue.

In contrast, there hasn't been any UFCW representative presence of note at recent new store grand openings of Wal-Mart Supercenters, Trader Joe's, Whole Foods Market or other non-union food and grocery retailer-owned supermarkets in Southern California.

Where the UFCW campaign will lead is uncertain at this time. Tesco continues to stick to its position that it's up to store-level employees if they choose to join the union or not, saying it has no problem with the UFCW attempting to organize the workers under the provisions of U.S. labor law.

Tesco also says it doesn't plan on meeting with UFCW executives.

The UFCW sites the fact Tesco stores in the UK are unionized, and says it doesn't understand why this being the case Tesco won't sit down and discuss the issue with U.S. UFCW leaders.

It appears it's going to be a long hot summer in more ways then one in Southern California, Arizona and Nevada.

Wednesday, July 2, 2008

Tesco's to Open A Fresh & Easy Grocery Market in Low Income, Underserved South Central Los Angeles Neighborhood

Above: Inside Fresh & Easy Neighborhood Market. [Click here to view photographs, including one showing its proximity to the Trader Joe's store, of the Fresh & Easy grocery market at 1700 Rosecrans in Manhattan Beach which opened this morning.]

Tesco plans to open one of its small-format, combination basic grocery and fresh foods Fresh & Easy Neighborhood Market grocery stores in a "food desert" neighborhood (or neighborhood underserved by grocery stores that offer fresh food and basic grocery products at reasonable prices), at Central & Adams Streets in low-income South Central Los Angeles, Tesco Fresh & Easy Neighborhood Market CEO Tim Mason said this morning at the grand opening of the retailer's new and 62nd store at 1700 Rosecrans in Manhattan Beach, (Southern) California.

Thus far, three of Tesco's 62 Fresh & Easy grocery markets are in such "food desert neighborhoods: one in South Central Los Angeles County's Compton and the other in Los Angeles' Eagle Rock neighborhood, which although has been historically underserved by supermarkets, is currently going through a gentrification process which likely will bring grocery stores from one or more competitors to the neighborhood in the not too distant future.

As part of its publicity campaign prior to opening its first Fresh & Easy stores in November, 2007, Tesco frequently stated in press releases a significant part of its Fresh & Easy Neighborhood Market strategy in the Western USA was to open a number of the small-format grocery stores in "food desert" neighborhoods, which because of their primarily inner city locations and lower-income residential populations, are underserved by supermarkets.

The U.S. division of the United Kingdom-based retailer has been heavily criticized by Los Angeles based community, faith and labor organizations for not locating more than the two of its current 62 Fresh & Easy food stores in "food desert" neighborhoods thus far.

A coalition of community, faith and labor groups in Los Angeles, called the Alliance for Healthy and Responsible Grocery Stores, has been conducting a grass roots and media campaign designed to get Tesco to locate a higher percentage of its Fresh & Easy stores, especially in the Los Angeles Metropolitan region, in these neighborhoods, which have been historically and in the main are currently underserved by food stores offering fresh foods and groceries at reasonable prices.

At the Manhattan Beach store grand opening this morning, Mr. Mason said the announcement of the new South Central Los Angeles Fresh & Easy at Central & Adams Streets "demonstrates Fresh & Easy's commitment to open stores in all types of neighborhoods, including those that have been traditionally underserved."

"We believe everyone deserves fresh, high quality food at affordable prices regardless of where they live, and we are proud to bring Fresh & Easy to South L.A.," Mr. Mason said this morning.

Tesco's Fresh & Easy is planning a groundbreaking ceremony at the Central & Adams site in South central Los Angeles later this month, Mason said.

The retailer held a similar groundbreaking ceremony some time ago in San Francisco, where Tesco next year plans to open a Fresh & Easy grocery store as the retail anchor of a new mixed-use but primarily residential condominium development in the city's low-income Bayview- Hunters Point Neighborhood.

The San Francisco groundbreaking ceremony held at the site included the city's mayor, Fresh & Easy executives, members of various neighborhood groups, and San Francisco officials who've been working for many years to bring a new supermarket to the neighborhood. Tesco was the first food retailer to agree to locate a store in the neighborhood after years of asking various chains and independents to do so by city officials and neighborhood groups.

The heavily populated Bayview-Hunters Point neighborhood currently has only one full service supermarket in it, a Foods Co discount warehouse format store owned by Kroger Co.

Tesco also has committed to opening a Fresh & Easy store in Sacramento's Oak Park neighborhood, which also is underserved by supermarkets. That store also is set to open next year when Tesco begins entering Northern California for the first time with its Fresh & Easy grocery markets.

The Los Angeles-based Alliance for Healthy and Responsible Grocery Stores argues Tesco isn't living up to its commitment to open more or enough stores in "food desert" neighborhoods because thus far it's only opened two (the Compton and Los Angeles stores mentioned earlier) out of its current 62 Fresh & Easy stores in such neighborhoods.

The group has conducted studies using Southern California-based university researchers, which it says have detailed numerous neighborhoods in and around Los Angeles which it says qualify as "food deserts," and where it believes a grocery store like Tesco's Fresh & Easy would do well.

The alliance has sent that information to Tesco Fresh & Easy USA executives it says but has complained CEO Mason hasn't met with members of the group to discuss the issue.

Meanwhile, Tesco's Fresh & Easy is just about the only grocery chain with stores that offer a selection of both fresh foods and groceries at affordable prices that's currently locating stores, albeit just two so far with a third coming, in these "food desert" neighborhoods.

Southern California market share leaders Ralphs (owned by Kroger Co., the number one supermarket chain in the U.S.) and Vons (owned by number three in the U.S. Safeway Stores, Inc.) haven't shown a desire to open stores in these neighborhoods in and around Los Angeles for years.

Ralph's did open a brand new Ralphs Fresh Market, it's new, more upscale format, in downtown Los Angeles though late last year as part of a massive residential loft development that's been built in an area of downtown that's rapidly gentrifying and drawing high-income young professionals who want to live in the heart of the city. An arts district is developing in the downtown neighborhood, along with numerous new restaurants, clubs and retail stores having opened in the last couple years.

This morning's grand opening celebration at the new Fresh & Easy grocery store in Manhattan Beach, which we were the first to report is located just a few short steps from a Trader Joe's grocery market, featured a ribbon cutting by CEO Tim Mason and the city's mayor, Richard Montgomery. Joining Mr. Mason and the Manhattan Beach Mayor was another mayor, Kelly McDowell, who is the municipal chief in nearby El Segundo, where Fresh & Easy Neighborhood Market has its corporate headquarters. The new Manhattan Beach Fresh & Easy store is less than a mile away from the corporate office in El Segundo.

During this morning's grand opening event, Fresh & Easy presented a check for $1,000 to the local Wiseburn Educational Foundation. The foundation raises funds used to help support programs in the local school district. Each time it opens a new store, Fresh & Easy donates $1,000 to a local charity or non-profit organization, which is chosen by the store's employees from requests submitted by the groups.

A week from today, Tesco will open its 63rd Fresh & Easy grocery store in north Las Vegas, Nevada. As we reported on June 25, Tesco's Fresh & Easy Neighborhood Market USA plans to open at least 30 new stores in Southern California, Arizona and Nevada in the next 90 days. The retailer says it will hire about 750 new employees during this 90-day new store opening spree.

Friday, July 4, 2008

Breaking News: UFCW Union Strikes Again With Anti-Tesco Fresh & Easy Brochure Drop in Neighborhood Surrounding New Manhattan Beach Store


The United Food and Commercial Workers Union (UFCW) has conducted another anti-Tesco Fresh & Easy Neighborhood Market brochure distribution drop to households in the neighborhood where the retailer's new Fresh & Easy grocery store opened on Wednesday in Manhattan Beach, in Southern California, Fresh & Easy Buzz has learned. [Read our June 30 report on the first brochure distribution drop here.


The latest brochure, which was distributed to neighborhood residents yesterday, follows up on the first neighborhood leafleting campaign the retail supermarket clerks' union conducted a few days prior to July 2, when the Manhattan Beach Fresh & Easy grocery market opened.

The latest brochure asks residents of the neighborhood to not shop at the local Tesco-owned Fresh & Easy Neighborhood Market grocery store "until they establish a record of meeting U.S. safety laws."

The brochures, which are in full color on 8 x 11.5 inch heavy grade paper, were left on the doorsteps of houses throughout the neighborhoods surrounding the Fresh & Easy grocery store, which is located in a shopping center at 1700 Rosecrans in Manhattan Beach.

The cover of the brochure features a picture of a union butcher (in his butcher's apron) named Marty W. Woods, Sr., who works at a Southern California Ralph's supermarket, which is owned by Kroger Co. and is a UFCW unionized chain. To the left of Mr. Woods' picture is the headline: "An important message from your local butcher: Don't be fooled by Tesco's Fresh & Easy."

On the reverse side is a letter from union Ralphs' supermarket butcher Marty W. Woods Sr. Below is the text of the letter/brochure:

Dear Neighbor: A new grocery store just opened in our neighborhood called Fresh & Easy and I'm writing to you because I'm very concerned about it.

Fresh & Easy is owned by a British company called Tesco, one of the largest and most aggressive companies in the world. They're now opening stores in the United States under a new name: Fresh & Easy.

There are a few things you should know about Tesco before you decide to shop at one of their Fresh & Easy stores.

Tesco has a record of breaking food safety laws in many countries.

Tesco has illegally altered use-by dates on products, sold moldy and out of date food, and even sold food labeled as organic with high levels of pesticides.

I've been a butcher for over 30 years and I've spent by career working to ensure that the meat and fish that our grocery stores sell is not only fresh, but that it meets all the food safety laws of the United States.

I've worked very hard to do my part in maintaining a high standard for food safety in the grocery industry here, and I'd like to keep it that way.

Before you shop at a Fresh & Easy store, be sure to learn more about their record by going to
www.FreshandEasyFacts.com.

Please join me in signing the Fresh and Easy Facts petition to not shop at Tesco's Fresh & Easy stores until they establish a record of meeting U.S. food safety laws.

Thank you for your considerations,

Marty W. Woods, Sr.
Meat Department/Butcher
Ralphs

This brochure, and the one distributed by the UFCW prior to the Manhattan Beach Fresh & Easy store grand opening on July 2, have been used before by the union in various neighborhoods in Southern California, as have similar ones been used in the Las Vegas, Nevada Metropolitan region and Arizona markets, where the non-union retailer has its grocery stores.

However, the UFCW union is increasing the frequency of these food safety-oriented anti-Tesco Fresh & Easy Neighborhood Market brochure drops, which is part of the summer intensification of its Fresh & Easy unionization campaign, which Fresh & Easy Buzz was the first publication to report on.

The back-to-back brochure distributions in the Manhattan Beach neighborhood, using two different brochures thus far, demonstrates this increased aggressiveness by the retail supermarket clerks' union.

The UFCW wants Tesco Fresh & Easy Neighborhood Market CEO Tim Mason to meet with union leaders in order to discuss the unionization of store-level Fresh & Easy employees.

Mr. Mason has thus far refused to meet with union representatives, as has Tesco PLC CEO Terry Leahy, despite recently receiving a letter from presumptive Democratic party U.S. Presidential candidate Barack Obama, asking Mr. Leahy to either do so himself or have Mr. Mason or others meet with the UFCW union leaders.

The UFCW, which represents about 1.3 million union supermarket clerks in the U.S., Canada and Puerto Rico, also has launched a campaign in the United Kingdom called "The Two Faces of Tesco," which is designed to create a grass roots coalition to urge and put pressure on Tesco PLC, which has unionized stores in the UK, to meet with the leaders of the U.S. retail supermarket clerks' union, as we reported on June 4.

Tesco's position is that the UFCW is free to organize Fresh & Easy Neighborhood Market store-level employees within the structure of existing U.S. labor laws. The company further says it is up to the store employees to choose if they want to join the union.

Recently, both Tesco PLC CEO Terry Leahy and Tesco Fresh & Easy Neighborhood Market USA CEO Tim Mason have said they have no plans to meet with UFCW representatives. U.S. labor laws don't require them to do so.

Meanwhile, expect the UFCW brochure distribution drops to be conducted regularly and often over the next 90 days in nearly all of the residential neighborhoods in Southern California, Nevada and Arizona where Tesco plans to open at least 30 new Fresh & Easy grocery stores in the next three months, as we reported in this story on June 25.

The brochures all play on the food safety theme, siting instances in the UK in which Tesco was found to be selling food products with expired code dates, along with selling foods in a couple instances labeled as organic but which it turned out didn't contain organic ingredients.

Tesco settled each of these issues with the respective government authorities in the UK.

Meanwhile, Fresh & Easy Buzz has learned the organizers of the UFCW's UK "The Two Faces of Tesco" campaign, which is led by the union's Emily Stewart, is intensifying that effort in the UK by attempting to create a coalition of liberal members of Parliament to help convince Tesco to meet with leaders of the union in the U.S. The UFCW also has enlisted the help of various British trade unions to help it strengthen its campaign and case.

As we reported in the June 4 story, ("News and Analysis: UFCW Union Takes its Tesco Union Organizing Campaign Across the Pond to the United Kingdom Beginning Today,") the UFCW has enlisted the support of UK Member of Parliament (MP) John Cruddas to help it lead the Tesco UK campaign. MP Cruddas is currently attempting to line up pro-union fellow Parliament members to join him in support of the UFCW campaign to get Tesco CEO Terry Leahy to have company executives sit down and meet with leaders of the union in the U.S.

It's likely to be a rather interesting next 90 days in California, Nevada and Arizona food retailing Tesco Fresh & Easy style.

The retailer will open at least 30 new small-format, combination basic grocery and fresh foods grocery stores in the next three months, while the UFCW union will match the promotional brochures the grocer distributes to households in the neighborhoods surrounding each new store it opens prior to that store's grand opening, with it own anti-Tesco brochures, like it did with the Manhattan Beach store opening.

Additionally, expect to see union representatives and members picketing at nearly all of the new store grand opening events over the next 90 days. Stay tuned.

Resources:

For a selection of Fresh & Easy Buzz coverage of the UFCW-Tesco union issue, click here.

Wednesday, July 30, 2008

UFCW Union Flyers On His Door Knob Cause Heat in 'The Pragmatic Chef's' Mental Kitchen; Others Wondering About the Negative Campaign As Well


Blogger the 'pragmatic chef' arrived home last night to find a couple of the United Food and Commercial Workers union's (UFCW) "Fresh & Easy Facts" and "Don't Be Fooled By Fresh & Easy" anti-Tesco Fresh & Easy Neighborhood Market flyers on his front door knob.

As we've reported in Fresh & Easy Buzz, the UFCW is doing flyer drops in neighborhoods like 'the pragmatic chef's' where Tesco is getting ready to open new Fresh & Easy small-format combination basic grocery and fresh foods markets. Tesco is doing lots of new store openings at present--it's opening about 30 new Fresh & Easy grocery stores in the next 90 days.

Although he says he is a longtime union man, the pragmatic chef says finding the UFCW's flyers--and then reading them--created a little heat in his mental kitchen, leading him to rant about it today in his blog.


Tesco's Fresh & Easy Neighborhood Market USA is a non-union food and grocery retailing chain, unlike Tesco in the United Kingdom where the company is based, which is union- affiliated.

The major chain grocers--Safeway Stores (Vons banner), Kroger Co. (Ralphs supermarkets), SuperValu (Albertsons), Bashas and others, including most regional chains and larger independent grocers--in Southern California, Nevada and Arizona where Tesco's Fresh & Easy grocery stores are located are UFCW-represented union shops.

Trader Joe's, Whole Foods Market, Sprouts Farmers Markets, Wal-Mart, Costco and a few others in these three states are, like Tesco's Fresh & Easy Neighborhood Market, non-union shops.

The UFCW is conducting a grass roots and media campaign both in the Western U.S. states of California, Nevada and Arizona, as well as in Tesco's home country the United Kingdom where the international retailer has its headquarters, which is designed to get Tesco executives to meet with union leaders to discuss unionizing Fresh & Easy store-level employees.

Thus far Tesco has declined to meet with the UFCW union's leaders, saying its position is that the UFCW is free to organize the Fresh & Easy store workers within the guidelines of U.S. labor laws, adding that it is up to the store employees if they choose to join the union.

We've suggested recently in a couple of stories in the blog (see links at bottom) that the UFCW might want to take a page from Barack Obama (who has pledged to run a positive campaign for President against Republican John McCain), the candidate it's supporting for U.S. President, and rather than using the negative tactics it is in the anti-Tesco Fresh & Easy Flyers, focus more on the positive features, of which there are many, that Fresh & Easy store-level workers could gain from affiliating with the UFCW.

We suggested this because we have heard from Fresh & Easy store employers, consumers and others that they, like the Pragmatic Chef, find the negative UFCW campaign repugnant.

In fact, we've even talked to executives of two unionized supermarket chains who told Fresh & Easy Buzz they don't like the negative food safety focus of the UFCW flyers, telling us they fear that message could potentially cause erosion on the part of some consumers in the retail supermarket industry's food safety record and abilities.

Both industry executives, who work for supermarket chains that have UFCW unionized store-level workers, also told us they didn't think the union's flyer campaign was very successful to date in getting Tesco to the table for a meeting, which is the UFCW's stated goal of its overall campaign.

Related Posts in Fresh & Easy Buzz:










Wednesday, April 8, 2009

News & Analysis: Tesco's Fresh & Easy Gets Reprieve As Manhattan Beach, California Plastic Bag Ban Law Held Up By Plastic Bag Industry Group's Lawsuit

American consumers like choices at the supermarket. Fresh & Easy Buzz suggests smart and savvy retailers are those that offer the paper and plastic free carrier bag option in their stores. Offering paper bags also is a "greener" retailing approach compared to offering plastic bags only, for the reasons we describe in the story below, along with others. But overall, we argue promoting reusables is the ultimate way to go.

Green Retailing Special Report: Single-Use Plastic Carrier Bags

Tesco's Fresh & Easy Neighborhood Market, which offers customers only free single-use plastic carrier bags in all of its stores and not the free paper or plastic option like nearly all other U.S. food and grocery retailers do, is getting a reprieve at its store in Manhattan Beach, California from either having to add the free paper grocery sacks or offer customers only reusable bags for a per-bag charge.

In July 2008 the Manhattan Beach City Council passed a municipal ordinance which banned the use of the single-use plastic carrier bags by all retailers in the city. The bag ban was supposed to become law in December 2008-early 2009, at which time retailers of all types would no longer have been able to package customer purchases in the single-use plastic carrier bags. [Read our July 23, 2008 report here: Plastic or Plastic: Single-Use Plastic Carrier Bag Bans in California Cities Threatening Tesco Fresh & Easy's Free 'Plastic Bag-Only' Policy.]

But a trade group called the "Save the Plastic Bag Coalition," whose members include single-use plastic bag manufacturers and distributors, sued the city of Manhattan Beach over its plastic bag ban legislation. The plastic bag industry trade group asserted in its lawsuit that the city should have complied with the California Environmental Quality Act (CEQA) by conducting a full Environmental Impact Report (EIR) prior to adopting the plastic bag ban.

The lawsuit's filing delayed the city from implementing the plastic bag ban.

On February 20, 2009, a judge in the Los Angeles Superior Court ruled that the city of Manhattan Beach must conduct the full EIR before the bag ban may be implemented. The city is appealing the judge's decision.

As a result of the judge's decision, the city of Manhattan Beach is legally prevented from implementing the plastic bag ban. The courts will determine if the ban can go forward at all.

The same industry coalition sued the city of Oakland, California in 2007 over its plastic bag ban law using the same failure to conduct a full EIR argument, preventing the city from implementing the ban while the lawsuit was working its way through court.

Ultimately the courts ruled in favor of the plastic bag industry group. As a result, Oakland could not implement its plastic bag ban legislation, which was only targeted to food and drug stores located in the Northern California city in the east Bay Area.

Oakland has not introduced new single-use plastic carrier bag legislation since losing the lawsuit about one year ago. [Related story - April 24, 2008: Legislation: Oakland, California's Plastic Grocery Bag Ban Law Not in the 'Bag' Yet.]

The City of Manhattan Beach says it's handling the lawsuit through its City Attorney's office because it wants to conserve what would be added expenses in hiring outside legal counsel.

Retailers in Manhattan Beach can still use single-use plastic bags to package customers' purchases until a resolution of the industry group's lawsuit is reached by the courts. If that decision goes in favor of the industry group, plastic bag use will remain an option for the city's retailers. If the city wins its appeal, the ban can be implemented.

If the city loses it can conduct a full EIR and then pass new legislation. However, conducting a full EIR is an expensive and fairly time consuming process, which is one of the reasons the city chose not to conduct it before.

Fresh & Easy Buzz did a survey of food and grocery retailers in Manhattan Beach. The only grocer we could find that doesn't currently offer the free paper or plastic carrier bag option is Tesco's Fresh & Easy Neighborhood Market, which offers only the free single-use plastic bags, along with selling a variety of reusable shopping bags, ranging from its inexpensive (20 cents each) synthetic "Bag for Life," its 99-cent canvas tote bag, and one or two other higher priced reusable canvas bag options.

Kroger Co.-owned Ralphs, which has one of its "Fresh Fare" format supermarkets in Manhattan Beach, used to offer only free single-use plastic carrier bags in its Manhattan Beach store, according to a regular reader of Fresh & Easy Buzz who shops in the store, despite the fact that it offers both free paper and plastic bags at all of its Southern California flagship Ralphs' banner supermarkets. But last year, shortly after the Manhattan Beach City Council passed the plastic bag ban law, the Manhattan Beach Ralphs' "Fresh Fare" store added a couple sizes of free paper grocery bags in the store, and it still offers the paper bag option.

Ralphs' "Fresh Fare" format, of which it has a handful of stores in Southern California, differs from the chain's traditional Ralphs' banner supermarkets in that the "Fresh Fare" stores are more upscale and put a greater emphasis on fresh, prepared and specialty food and grocery products, along with offering a full-selection of basic food and grocery items, compared to the flagship Ralphs' banner supermarkets.

Ralphs' "Fresh Fare" stores also offer both full-service and sef-service checkout lanes in the stores. The flagship Ralphs' banner supermarkets offer full-service checkout only, as is the case in the vast majority of U.S. supermarkets.

Tesco's Fresh & Easy offers only self-service checkout lanes in its 116 combination grocery and fresh foods markets in California (Southern and Bakersfield), southern Nevada and Metropolitan Phoenix, Arizona. [Suggested reading - March 7, 2009: Analysis & Commentary: The Seven Retail Operations Changes Tesco's Fresh & Easy Neighborhood Market Needs to Make to Help it Get On the Success Track.]

Kroger's Ralphs and Safeway's Vons are the top two supermarket chains in the Southern California market. Both chains also operate Ralphs' and Vons' supermarkets in the southern Central Valley city of Bakersfield, California, where Tesco's Fresh & Easy currently has three stores open and operating.

Trader Joe's, which has a store just across the parking lot in the same Manhattan Beach shopping center where the Manhattan Beach Fresh & Easy market is located, offers shoppers both free paper and plastic carrier bags, as well as selling its own reusable shopping bags. Trader Joe's though uses paper bags as the default carrier bag in its stores, generally bagging customer purchases in the paper bags unless they have reusable bags or ask for a single-use carrier bag.

Since customers at Tesco's Fresh & Easy stores scan and bag their own groceries, and since if a shopper doesn't have their own or purchases the reusable bags for sale at Fresh & Easy when they check themselves out, his or her only free carrier bag option is the single-use plastic.

It will be interesting to see which way the courts ultimately rule on the lawsuit against the city of Manhattan Beach's plastic bag ban law.

The single-use plastic carrier bag industry group has two things going for it in terms of winning its lawsuit, in our analysis. The first is that the superior court judge agreed with the lawsuit's argument that the city should of conducted the full EIR. Second, the plastic bag industry coalition won against the city of Oakland using virtually the very same argument it is using against Manhattan Beach in its lawsuit against that city's plastic bag ban.

The industry coalition appears to be picking and choosing which municipal plastic bag bans it challenges in court. For example, it filed the lawsuit against Oakland's bag ban law but not against a similar law in San Francisco, which was the first major city in the U.S. to ban the bags in supermarkets and drug stores. The San Francisco law has been on the books for about two years now.

Palo Alto, another city in the San Francisco Bay Area, recently passed a ban on the use of the single-use plastic carrier bags by supermarkets in the city. The plastic bag industry coalition has not challenged that law, which will be enacted in a few months, as of yet in court. [March 19, 2009: Another Tesco Fresh & Easy Future Market City Bans the (Plastic) Bag: No Plastic Carrier Bags In Palo Alto, CA Supermarkets Starting September 18th.]

More cities are either proposing or debating laws to either ban retailers from using single-use plastic carrier bags or to charge customers for the bags if they request them in a supermarket.

And in the current recession a few cities are even looking to per-bag-fee legislation as a way to generate new revenue.

For example, New York City Mayor Michael Bloomberg said in late February that he plans to introduce legislation that would require all retailers in America's largest city to charge shoppers for each single-use plastic carrier bag they request in the Big Apple's retail stores.

Mayor Bloomberg, who comes from the corporate world as the founder and chairman-CEO-on-leave of media and financial services giant Bloomberg LLP, said the revenue generated from the per-bag-fee law would be used to fund various environmentally-oriented projects in New York City; projects which might not otherwise get funded from current city revenues because of the drop in taxpayer income due to the recession.

American shoppers overwhelmingly prefer the choice between paper and plastic at the food and grocery stores where they shop, which is the reason why nearly 100% of all U.S. supermarkets offer the option.

In the United Kingdom where Tesco is based, few if any supermarket chains offer the paper option. Instead they generally offer only free single-use plastic bags and sell a variety of reusable options, as American supermarket chains and independents do.

Tesco brought the British food retailing practice of offering only free single-use plastic carrier bags and not the free paper option with it across the pond to the United States with its Fresh & Easy chain.

The thing is: California, Nevada and Arizona, the three states where Tesco has its Fresh & Easy stores, are in the United States rather than in the United Kingdom.

We believe the ultimate goal for food and grocery retailers in the U.S. should be to encourage shoppers to use reusable bags as much as possible, including rewarding them economically for doing so. Many retailers do this by giving customers a five or ten cent credit for each reusable shopping bag they use in the grocer's stores, for example. Tesco's Fresh & Easy doesn't do so.

Tesco's Fresh & Easy does do a good job in the reusable bag arena by offering both its inexpensive 20-cent reusable, synthetic "Bags for Life," which the retailer will replace for free when the bag wears out, along with selling a good quality reusable canvas shopping bag for only 99-cents. [Suggested reading - December 7, 2008: Fresh & Easy Offers New Definition of 'Double Bagging;' Says Sales of Reusable Bags Has Doubled Since Introducing its 99-Cent Bag in October.]

But in our analysis and experience, not offering shoppers the free paper bag option, along with single-use plastic, is a big mistake for Tesco at Fresh & Easy. Paper bags have a long history of use in U.S. supermarkets.

Additionally, many U.S. shoppers hate the single-use plastic bags but unfortunately don't bring reusable bags with them to the supermarket, either never or not all the time. Not offering these consumers the free paper option is not only a major operational mistake for Fresh & Easy, but a marketing mistake as well, since many shoppers won't shop at a food store that doesn't offer the paper option.

And environmentally, while it is true that it takes a higher energy input on a per-bag basis to make a paper grocery bag than it does to make a single-use plastic carrier bag, in the U.S. there is a complete system in place to recycle the paper bags, which also are 100% compostable.

Nearly ever city and town in the U.S. today has a curbside recycling program as part of its home waste disposable pick up program. And every one of those cities and towns accepts paper grocery bags at curbside for recycling.

Those cities and towns that don't have curbside recycling programs generally allow residents to place all of their paper waste in their green waste garbage cans. The paper, along with the green waste like lawn clippings, is then made into compost by the scavenger company that handles the community's waste disposal program.

Conversely, it's difficult to find one city in the U.S. that excepts single-use plastic carrier bags in its curbside recycling program. There is no comprehensive single-use plastic carrier bag recycling infustructure currently in place in the U.S., or elsewhere in the world for that matter. That's one reason China, which is the master recycling nation of nearly every material, banned the single-use plastic bags completely in the nation.

In California, New York and a couple other states, grocers are required to place bins in the stores where shoppers can return the single-use plastic carrier bags for recycling. However it would be generous to say that 10% of all shoppers do this.

The fact is most Americans will recycle if it is convenient. But if not, most won't. Before instituting curbside recycling programs (the first ones began in the 1980's, some just a few years ago in other cities), city governments offered residents recycling drop off sites in the cities, which is a concept and system similar to placing bins in the stores for shoppers to drop off their plastic bags. Under this system, in which residents had to load up the items to be recycled and drive to the drop off sites, recycling rates were extremely low. But when curbside recycling was implemented, residential and commercial recycling rates soared.

The result of this lack of recycling of the single-use plastic carrier bags means most of the hundreds of millions -to- billions of the bags used in the U.S. each year end-up in public landfills. Far too many of the plastic bags also end up in America's waterways and beaches, floating out into the ocean. Many also end up as urban and rural litter, laying on the streets and roadways, not to mention in residential front yards and in shopping center parking lots.

Ask yourself, how often do you see a paper grocery bag littering the street? The answer is -- not often. And if you do see one, you can pick it up and toss it in a public recycling bin for paper or take it home and put it in your curbside recycling container for pick up. That isn't the case with single-use plastic bags, unfortunately, unless you happen to be near a supermarket in one of the handful of U.S. states where supermarkets have single-use plastic carrier bag recycling bins in the stores.

The single-use plastic carrier bag issue will only continue to get more attention, and we predict more U.S. cities (especially in California), counties and even states will either enact plastic bag ban legislation or pass bag-fee laws.

And since grocers are the biggest users of the bags, they will continue to get most of the attention.

In fact, we're surprised that one or more environmental groups, particularly in California, hasn't yet launched a campaign against Tesco's policy of offering only the free single-use plastic carrier bags, and not the paper or plastic option, in its Fresh & Easy stores.

The launching of such a campaign by one or more environmental groups is a lurking, potentially negative "green" retailing and public relations issue for Tesco, in our analysis, which would be too bad since the grocer is conducting a number of good "green" retailing initiatives at Fresh & Easy. [Related story: Plastic or Plastic: Single-Use Plastic Carrier Bag Bans in California Cities Threatening Tesco Fresh & Easy's Free 'Plastic Bag-Only' Policy.]

It would be simple to avoid such a campaign though. The solution: offer a few sizes of paper grocery bags in the Fresh & Easy stores, while continuing to push the reusable bag option and use by shoppers.

Below is a selection of linked, related past stories from Fresh & Easy Buzz on the single-use plastic carrier bag topic and issue:

>March 19, 2009: Another Tesco Fresh & Easy Future Market City Bans the (Plastic) Bag: No Plastic Carrier Bags In Palo Alto, CA Supermarkets Starting September 18th

>March 7, 2009: Analysis & Commentary: The Seven Retail Operations Changes Tesco's Fresh & Easy Neighborhood Market Needs to Make to Help it Get On the Success Track.]

>December 7, 2008: Fresh & Easy Offers New Definition of 'Double Bagging;' Says Sales of Reusable Bags Has Doubled Since Introducing its 99-Cent Bag in October

>September 25, 2008: Competitor News: Wal-Mart Joins Tesco, Others in Announcing A Plastic Bag Reduction Program of its Own

>August 13, 2008: Tesco to Offer Shoppers Free Plastic Bags in UK Stores Only if Requested; Still Offering Plastic Bags-Only in Fresh & Easy USA Stores; No Paper Option

>July 23, 2008: Plastic or Plastic: Single-Use Plastic Carrier Bag Bans in California Cities Threatening Tesco Fresh & Easy's Free 'Plastic Bag-Only' Policy

>August 1, 2008: Bag Bans and Fees: Seattle, Washington Imposes 20-Cent Fee On Single-Use Plastic Carrier Bags; Bans the Use of Foam Meat Trays in Supermarkets

>April 20, 2008: Earth Day 2008: California Bag-Fee Bill AB 2058 Passes California State Assembly Natural Resource Committee; Next Stop Appropriations Committee

>April 21, 2008: Earth Day 2008: City of Los Angeles, CGA and Southern California Grocery Chains Partner in Major Reuseable Shopping Bag Giveaway Promotion

>April 18, 2008: Earth Day 2008: New Issues Are Beginning to Emerge With Growing Consumer Use of Reusable Shopping Bags: Worker Injuries, Shoplifting, 'Double-Bagging'

>April 24, 2008: Legislation: Oakland, California's Plastic Grocery Bag Ban Law Not in the 'Bag' Yet

>April 13, 2008: California State Assembly Natural Resource Committee to Vote on Statewide 25-cent Single-Use Plastic Carrier Bag-Fee on Monday

>March 15, 2008: UK 'Banish The (Plastic) Bags' Campaign Update: Morrison's Latest to Make Announcement; Tesco Holds Firm

>March 5, 2008: Britain's 'Banish The (Plastic) Bag' Campaign and Tesco: London Street Artist 'Celebrates' the Tesco Plastic Bag; More UK Retailers to Charge Bag Fee

>March 8, 2008: More UK Retailers Jump On The 'Banish The (Plastic) Bag' Campaign.]

>March 4, 2008: "Message From Across the Pond: Tesco is Right Square in the Middle of the 'Banish the (Plastic) Bags' Campaign in the United Kingdom

>May 1, 2008: Green Retailing Report: UK Supermarket Chain Waitrose Creates A 'Reusable-Bag Only' 'Green' Checkout Lane in One of Its Stores

>April 21, 2008: Earth Day 2008: Massachusetts'-Based Stop & Shop Supermarket Chain and General Mills Launch Free Reusable Shopping Bag Cross-Promotion For Earth Day

[You can follow Fresh & Easy Buzz around on Twitter.com at www.twitter.com/freshneasybuzz.]

Monday, October 27, 2008

Southern California Market Report: Beverages & More to Join Trader Joe's and Fresh & Easy to Form Manhattan Beach Food and Beverage Retailing Triangle


A portion of the old Office Depot building, along with an adjacent warehouse, that Tesco remodeled and turned into its Manhattan Beach, California Fresh & Easy Neighborhood Market grocery store at 1700 Rosecrans Avenue will house a competitor of sorts to Tesco's Fresh & Easy, Fresh & Easy Buzz has learned.

Beverage and specialty foods category killer retailer Beverages & More (BevMo) plans to locate one of its discount spirits, wine, beer and specialty foods superstores next door to the 1700 Rosecrans Avenue Fresh & Easy grocery and fresh foods market, inside a portion of the building not used by the grocery chain for its market.

BevMo will join a Trader Joe's specialty grocery store, which is located at 1800 Rosecrans Avenue just across the parking lot from the Fresh & Easy store, as neighbors in what looks to be not only a one stop food and beverage shopping center but also is shaping up to be a very competitive corner of Manhattan Beach when it comes to food and beverages, especially beer, wine and spirits. We call it the Manhattan Beach food and beverage retailing triangle.

The city of Manhattan Beach Planning Commission recently voted to approve the Beverages & More store going into the 1700 Rosecrans Avenue location after some discussion about traffic concerns at the location, along with a review of the retailer's alcohol sales policy. After a discussion of BevMo's liquor sales policy and potential traffic concerns at the site, the planning commission voted to approve the chain's application to remodel a portion of the empty buildings next door to the Fresh & Easy, approving its permit. [You can view the planning documents here: http://www.citymb.info/agenda/2008/Ag-Min20080916/20080916-15.pdf.]

Beverages & More stores, which average about 10,000 -to- 12,000 square feet, are described by the retailer as "alcohol-beverage lifestyle superstores." The stores devote about half their square footage to spirits, wines, craft beers and non-alcoholic beverages. The alcoholic beverage items range from the lowest end, price-focused brands, to the highest-end premium spirits, wines and craft beers. The stores also sell lots of varieties of bottled waters, sodas and new age-style non-alcoholic beverages.

The other half of the stores are devoted to selling shelf-stable specialty, natural and gourmet foods; snacks (both mass market and specialty brands); national brand and specialty candies; and non-foods items related to beverages and lifestyle. The non-foods merchandising mix includes wine and drink glasses (glass and disposable), paper plates and napkins, bar accessories and related items.

The Beverages & More stores also have refrigerated cases where cheeses, deli items and a small selection of related specialty and gourmet prepared foods products are offered for sale.

The focus of the stores revolves around alcoholic beverages and specialty foods (the "More" in Beverages & More. There's an education/sampling center in each store where wine, spirits and craft beer tastings are conducted regularly. Often times specialty food product sampling is combined with the beverage tastings.

Education about wine, spirits and craft beers is a big part of the chain's marketing. Wine makers and other experts are brought in-store regularly for seminars, tastings and related events. [Read about BevMo's chief wine buyer at this link: Wilfred Wong / Beverages & More's drinker in chief.]

The positioning of the BevMo chain is to be the best one-stop source for alcoholic and non-alcoholic beverage items in terms of overall selection (from low-end to premium), along with offering the best prices and value on the category items. Specialty foods also are priced at everyday low prices. The objective is to be a category killer in the alcoholic beverage and specialty foods categories.

BevMo, which is headquartered in Concord in the San Francisco Bay Area, currently operates 93 alcoholic beverage and specialty foods superstores: 45 in Northern California, 39 in Southern California and 9 in Arizona. Locations are based in and around the major metropolitan markets of San Francisco, Sacramento, Los Angeles and San Diego in California; and Phoenix in Arizona. The Manhattan Beach store will be number 94 for the chain.

Some history

Beverages & More is currently owned by the investment firm TowerBrook Capital Partners LP, which acquired the chain in 2007 from another investment firm.

However, it has an interesting entrepreneurial history.

BevMo was founded in 1994 in Concord, California by Steve Boone, an entrepreneur who previously had founded the Liquor Barn alcoholic beverage category killer chain in 1979 in partnership with Safeway Stores, Inc. Safeway later sold the chain when the supermarket company was acquired and taken private by the KKR investment firm in a leveraged buyout. (KKR later took Safeway Stores, Inc. public, which is its current status.)

Boone put together an investment group and opened the first Beverages & More store in Walnut Creek (next door to Concord) in the San Francisco Bay Area in 1994, beginning his second act in the liquor category killer retailing business.

The BevMo stores have many similarities to Boone's Liquor Barn stores. However, the Beverages & More stores are more upscale in design. They also feature specialty foods which the Liquor Barn stores didn't.

Boone ran BevMo for a number of years, opening about 20 or so stores, all in the Bay Area. He later ran into some financial problems in terms of operating capital for the chain and it was eventually sold to an investment group which eventually began adding new stores and expanding into Southern California and Arizona. Since acquiring Beverages & More last year TowerBrook Capital partners LP has been growing the store count as well, focusing particularly in Southern California and Arizona in terms of new store openings.

The Manhattan Beach retail triangle

With the BevMo store slated to go in right next door to Tesco's Fresh & Easy -- along with the Trader Joe's right across the parking lot -- 1700-1800 Rosecrans Avenue is set to become a competitive mecca for the sales of alcoholic beverages and specialty foods.

Beverages & More puts a big emphasis on selling wine, for example, which also is something Fresh & Easy and Trader Joe's do. BevMo often runs hot promotions in the wine category. For example it recently concluded its annual "buy one bottle at regular price get a second bottle of equal value for 5-cents" sale. Each year during this promotion the retailer moves tens of thousands of cases of wine in its stores. The retailer offers similar promotions regularly.

One point of differentiation Fresh & Easy has is that it sells basic food and grocery items, along with prepared foods, natural and specialty foods, and alcoholic beverages. Since Trader Joe's focus is natural and specialty products at discount prices and BevMo's focus is alcoholic beverages and specialty foods, this is helpful to Fresh & Easy in this up-an-coming super-competitive location.

Of course, wine is an important category for Fresh & Easy. The retailer also needs to sell lots of prepared and specialty foods along with its basic groceries in its stores. That's where the bigger market basket (average ring) sizes and higher margins come from. Having a category killer like BevMo coming in right next door will likely kill some of these category sales for the Fresh & Easy store.

The Trader Joe's at 1800 Rosecrans, which also sells wine and craft beers and prepared foods along with its natural and specialty foods focus, does very well. Local sources tell us the store grosses about $500,000 in weekly sales. This isn't an unusual number for a Trader Joe's store even though they average only about 10,000 square feet. The retailer has among the highest gross sales per square foot of any food and grocery retailer in the U.S.

The 17000 Rosecrans Fresh & Easy location, which opened in early July of this year, also has been a good one for Tesco -- one of its best thus far actually. According to our estimates, which come from a very good source, the store has been averaging about $200,000 in gross weekly sales since shortly after opening. That's among the highest in sales of all of the current 96 Fresh & Easy grocery and fresh foods markets open to date.

Based on how well both the Trader Joe's and the Fresh & Easy are doing in their neighboring Rosecrans Avenue locations in Manhattan Beach, its rather safe to say it is a good food and grocery retailing location.

In fact, the Fresh & Easy store there appears to have thus far benefited from locating near the existing Trader Joe's unit. This isn't unusual in good locations. A new retailer can tap into an existing retailer's customer base and even expand the base. And since the Fresh & Easy store sells basic groceries and the Trader Joe's doesn't, that's a complementary aspect despite the fact the two retailers also have many categories in common from a competitive standpoint.

Perhaps the addition of the Beverages & More store in the mix will even further expand the customer base at what will become the 1700-1800 Rosecrans food and beverage retailing triangle in Manhattan Beach?

One thing though is for sure, shoppers will be able to competitively shop rather easily for that bottle of wine or 6-pack of beer, along with having a wide-variety of specialty and natural foods items to choose from at competitive prices with the addition of the new BevMo store to the neighborhood mix. Perhaps we should name the entire Manhattan Beach retail triangle -- Trader Joe's, Fresh & Easy and now BevMo -- "Booze and More?"