Monday, October 31, 2011
Fresh & Easy Neighborhood Market to Offer Alcohol Beverage Tastings in Some of its California Stores
Breaking Buzz
Fresh & Easy Neighborhood Market has applied for a license to hold wine and beer tastings at its store in the Willow Glen shopping center at Bird Avenue and Minnesota in San Jose, California. San Jose, which is the largest city in Northern California with over 1 million residents, is located in the South Bay Area region.
The photograph at top, taken today by a Fresh & Easy Buzz correspondent, shows the alcohol beverage tasting application sign on the front window of the store. The application is for a tasting license, as is noted on the second subject line. The store already offers alcoholic beverages for sale. You can click on the photo at top to enlarge it.
Employees of the store tell us the Willow-Glen neighborhood Fresh & Easy store plans to start holding tasting events as soon as the license application is approved by the California Alcohol Beverage Control Department.
Additionally, we've learned via our reporting that Fresh & Easy Neighborhood Market plans to apply for alcohol beverage tasting licenses for some of its other 134 stores in California.
United Kingdom-based Tesco, which is the third-largest retailer in the world after number two Carrefour of France and U.S.-based Walmart Stores, Inc., currently operates 183 Fresh & Easy grocery markets in the Western U.S. The other 49 Fresh & Easy stores are in Arizona (28 units) and Nevada (21 stores).
Fresh & Easy Neighborhood Market hasn't publicly announced its plans to begin holding alcohol beverage tastings at its Willow Glen-San Jose store, or at any of its other grocery markets in California, or elsewhere.
New California law
Last year the California State Legislature passed a legislative bill (AB 605) that then-Governor Schwarzenegger signed into law which loosed the restrictions on how alcohol beverage tastings are required to be conducted in retail stores in the Golden State.
The new law, which went into effect January 1, 2011, allows supermarkets, mass merchandisers and large liquor stores to host free wine, beer and distilled spirits tastings as long as the area where the tastings are conducted are separated out from the rest of the store by a temporary barrier of some sort, such as a rope, fence or chain.
Previously retailers were required to dedicate a permanent section of the store for the alcohol beverage tastings if they wanted to hold such events.
One retailer that's had such dedicated areas in its stores for a number of years is Northern California-based Beverages & More (BevMo), which is a category-killer format, specializing in the wine, beer and spirits categories, along with specialty foods.
However, besides BevMo, few grocers with stores in California have created such dedicated spaces in their stores in order to hold the tasting events.
Whole Foods Market and West Sacramento-based Raley's Supermarkets have in-store restaurants and cafe's in many of their respective stores in California. As a result, a number of the two chains' stores hold alcoholic beverage tastings in the restaurant/cafes, which not only qualified as a dedicated area under the old law but is a natural place to hold tastings because there's seating and food available.
For example, the Raley's store at 255 South Tracy Boulevard in Tracy, California holds alcoholic beverage tasting events in the store's restaurant/cafe every Wednesday from 5:30-7:30 p.m. Think happy hour. Tracy is in California's Northern Central Valley, about an hour's drive from San Francisco.
The restaurant and cafe, which is attached to but separate from the store's deli department, features prepared food and drink items in an eat-in area that has a seating bar, a lounging and eating area with tables and chairs and a big screen television set.
Pictured above and below: A recent wine tasting event at the Raley's superstore in Tracy, California. The photos were taken by a Fresh & Easy Buzz correspondent who attended the event, which also featured a full-spread of food, which you can see in the photo above.
Under the new law Raley's and Whole Foods Market, like all other grocers, can now hold the tastings elsewhere in the stores if they choose. But in those stores with dining and drinking-in areas - Whole Foods' has numerous stores in California, for example, that have either in-store wine or beer bars (and often both) where the drinks are available for sale by the glass - it makes good sense for a variety of reasons to do the tasting events in them.
Most of these Whole Foods' stores in California that have such in store features, which are attached to in store restaurants or food bars, hold alcoholic beverage tastings.
For example, the patio wine bar at Whole Foods' store in San Francisco's Potrero Hill District, where the grocer holds regular tastings, has become a neighborhood hangout and a third place, where people eat - food is available in the attached in-store restaurant - drink wine and catch up on what's happening with each other and in their neighborhood. Home and the workplace are the first and second places for most of us.
But most grocers in California haven't set up the dedicated spaces because square-footage is an extremely valuable commodity in a supermarket. Therefore it's difficult for a grocer to justify setting aside even 500 square-feet to be used only for alcoholic beverage tastings, particularly when that space can be used as merchandising space to produce sales on a daily basis.
The new law that went into effect in January of this year has opened the door for grocers to offer the tastings because they need only to temporarily rope off a section of the store, say in the beer, wine and spirits department, when they hold a tasting, rather then permanently dedicate valuable square-footage for the events, as was required under the old law.
Grocer interest growing
Not much application activity took place during the first few months of this year following the new law's taking effect. However its been picking up considerably over the last few months, according to a spokesperson for the state Alcohol Beverage Control Department.
We've also discovered a spate of recent activity among grocers in our reporting. For example, a number of Whole Foods' stores in Southern and Northern California have started conducting tastings, under the provisions of the new law, over the last few months, as have some stores operated by Southern California-based upscale grocer Bristol Farms.
Also in Southern California, Albertsons, which is owned by Supervalu, Inc., has applied for tasting licenses for some of its 200-plus stores in the region.
Mollie Stone's begins tastings
In Northern California, Mill Valley, California-based Mollie Stone's Markets, which operates nine stores in the San Francisco Bay Area, began its first alcohol beverage tastings - after recently receiving licenses at the stores - at six of its nine stores - three units in San Francisco and the stores in Burlingame and Greenbrae - on Friday, October 28.
Friday's Halloween-themed tasting, which was held from 3-6 p.m at the six supermarkets, featured Hornsby Hard Cider.
A spokesperson for Mollie Stone's told us the grocer is waiting to receive its tasting licenses for the other three stores, which are in San Bruno, San Mateo and Palo Alto, and that once it receives them from the state it plans to hold tasting events at those stores as well.
Mollie Stones has a number of upcoming tastings planned. Some of the adult beverages a spokesperson for the grocer tells us will be sampled include wines from Ghost Pines, Edna Valley, Frei Brothers, Barefoot Bubbly, Red Rock and Dancing Bull. The grocer is also planning some upcoming spirits tastings, including having a mixologist create cocktails using Ketel One Vodka and Limoncello di Sonoma. Limocello is a popular Italian distilled spirit that's been catching on in the U.S. over the last few years.
The new supermarket tasting law is particularly advantages for grocers that operate small-format stores, like Tesco does with its Fresh & Easy Neighborhood Market chain. The Fresh & Easy stores average about 10,000 square-feet of selling space.
Were it not for the loosening of the regulations under AB 605, a small-store chain like Tesco's Fresh & Easy would be extremely hard-pressed to even justify dedicating a couple hundred square-feet for the tastings on a permanent basis. It needs every square-foot it can get for merchandise.
More on the new law
The new law is also particularly advantageous for upscale and foodie- format-oriented food retailers, like Whole Foods, Bristol Farms and Mollie Stone's, for example, that do a lot of specialty and gourmet food sampling in-store. Now, for example, under the new alcohol beverage tasting law in California the grocers can offer wine and food pairing-type demonstrations, as long as the sampling takes place in the temporarily designated area required by the law.
The law has a number of requirements that retailers must follow in order to hold the alcohol beverage tastings in-store.
In order to qualify for the tasting license, retailers must already have an off-sale beer and wine permit, to do beer and wine tastings, and an alcohol beverage license, if they also want to conduct spirits tastings.
Then retailers must apply for and be granted a license from the state Alcohol Beverage Control Board, like Fresh & Easy is doing for the store in San Jose.
Retailers must pay a $300 application fee and $261 annual renewal fee for a state license to hold the tastings, which can only be conducted by alcohol beverage manufacturers or wholesalers. Significantly, store employees are prohibited from conducting the tastings, as are any other employees of the retailer holding the event.
Of additional significance, cities and counties have the right to restrict the alcohol beverage tasting events under the state law. That means retailers must follow any and all local regulations that may be in place in addition to the state law.
There are also a number of restrictions on how the tastings can be conducted in-store.
For example, participants must be 21-years-old or older, and it's the retailer's responsibility to verify that they're of legal age, even though the alcohol beverage manufacturer or distributor is conducting the tasting.
Only one type of alcoholic beverage can be offered per tasting event - either beer, wine or distilled spirits. But there can be no multiple combinations. Tequila shot with beer-chaser tastings are prohibited, for example.
The alcoholic beverages sampled at the events must be given free to the participants.
The free tastings cannot occur before 10 a.m. or after 9 p.m.The manufacturer or distributor representatives conducting the tastings are allowed by law to serve a person no more than 8 ounces of free beer in a day, which is 4 ounces less than a standard 12-ounce can; and up to three samplings of wine or distilled spirits, at maximums of 1 ounce and a quarter-ounce per sampling, respectively.
If tasters ask more alcohol they the law allows to be offered at the tastings the manufacturer or distributor conducting the tasting is instructed to explain the legal limits to them. If they persist, the retailer can ask them to leave the event and the store.
Fresh & Easy
Fresh & Easy Neighborhood Market sells beer and wine in all but two of its stores in California. The grocer offers distilled spirits (hard liquor) in a number of its stores in California but not in the majority of the 134 units.
The Fresh & Easy store in San Jose's Willow Glen neighborhood has been one of the grocery chain's top-three sales performing stores, out of the 15 units opened so far this year in Northern California, since it opened on March 2, according to our sources.
The store, along with the unit in Danville, were the first two Fresh & Easy stores Tesco opened in Northern California.
The wine category is a major focus for Tesco with the Fresh & Easy stores; more so than beer or distilled spirits. Therefore, it's our analysis that wine tastings will comprise the majority of alcohol beverage testing events held at the store on Bird Avenue in San Jose, although not exclusively, as we expect some beer tasting to go on as well.
Friday, July 15, 2011
Tesco Launches Fresh & Easy Neighborhood Market-Developed 'The Big Kahuna' Brand Wine in United Kingdom, South Korea Stores
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| "The Big Kahuna" on the shelf at a Fresh & Easy store in California. |
El Segundo, California-based Fresh & Easy Neighborhood Market's "The Big Kahuna" proprietary or private brand wine has been launched in Tesco-owned stores in the United Kingdom and South Korea, along with being offered for sale by the case on the UK-based retailer's Tesco.com website.
Tesco-owned Fresh & Easy introduced "The Big Kahuna" as its in-house value-priced wine brand over three years ago, following a path blazed most successfully in the U.S. by Trader Joe's with its super-popular $1.99 per bottle Charles Shaw brand wine, more commonly referred to as "Two-Buck Chuck," the huge success of which has spawned similar priced value brand copy-cat versions from nearly every major food and grocery retailer in the country.
The Australian-produced "The Big Kahuna" comes in two varieties: Cabernet Shiraz (at top) and Chardonnay.
Fresh & Easy sells the wine in its stores in California (127 units) for $1.99 (750-ml bottle), and for 2.99 per bottle in its Nevada (21 units) and Arizona (28 units) grocery markets.
The wine is being offered at a higher price-point in the UK than at Fresh & Easy Neighborhood Market in the U.S.
For example, Tesco is offering Fresh & Easy Neighborhood Market-developed "The Big Kahuna" wine brand for a considerably higher price on its Tesco.com website in the UK. The current price per case is £22.80 (£3.80 per bottle), which is about $37.18 per case, or $6.19 per bottle, based on today's British pound to U.S. dollar conversion rate. The per-bottle retail in the stores it's currently in is a bit higher.
Tesco has a long history of offering Australian wines in its stores in the UK and in Asia, particularly South Korea. In fact, the British retailer is the largest customer of wine produced in Australia, largely based on the numerous Tesco proprietary or private brand wines produced for the retailer in the country.
It's a logical and smart move for Tesco to offer Fresh & Easy's "The Big Kahuna" brand wine in its UK and South Korea stores as well as online via Tesco.com. Doing so expands the number of points-of-distribution - and thus increases total sales - for the brand, which in turn should allow Fresh & Easy Neighborhood Market to obtain a lower cost of goods for "The Big Kahuna" from its Australian producer.
A lower cost of goods means a better gross margin on the wine for Fresh & Easy, which is important because at $1.99 and $2.99 per bottle retails, along with the shipping costs from Australia, there isn't much gross margin in "The Big Kuhuna," or any other wine with similar overseas origin and the same points.
But even a few pennies cost savings per bottle can add up to nice little profit boost on the wine for Fresh & Easy Neighborhood Market because the value-priced "The Big Kahuna" is a high volume brand for the grocer.
Additionally, since the Australian producer of "The Big Kahuna" also produces additional proprietary wine brands for Tesco, it makes good top and bottom line sense to us to maximize the brand opportunities across all its chains globally for UK-based Tesco whenever it makes sense.
"The Big Kahuna" is the second private brand developed at El Segundo, California-based Fresh & Easy that Tesco is distributing in its stores in the UK, where it's the leading retailer of food and groceries.
The first brand, which we broke the news about in these two stories - June 26, 2011: Tesco Bringing Fresh & Easy Neighborhood Market's 'goodness for kids' Brand to the UK - With a 'Tesco' Twist; and June 27, 2011: Tesco Introduces First Items in Fresh & Easy Neighborhood Market-Developed 'Tesco goodness for kids' Brand in United Kingdom Stores - is "Tesco Goodness for kids", which is based on the "fresh&easy goodness for kids" brand developed in Southern California.
The Australian-produced wine brand with the Hawaiian name, "The Big Kahuna," is the first Fresh & Easy Neighborhood Market-developed private brand product to be sold in Tesco's stores in Asia we're aware of, in this case the country being South Korea.
Interestingly, we suggested in this March 8, 2011 piece - March 8, 2011: Tesco's Fresh & Easy ♥'s California With 27 New Varieties of Proprietary Brand Wines From the Golden State - that Tesco should take a few or all of Fresh & Easy's then new proprietary brands of California wines to the United Kingdom and South Korea.
Perhaps a few of those brands of wine produced in California will be the next ? Stay tuned.
Related Stores
Read more about wine at these links: California wine competitions, Fresh and Easy proprietary wines, Fresh and Easy wine, fresh and easy wine category, liquor wine beer categories, wine awards, Wine Category Report, wine merchandising, Side by Side wine, category wine
Additionally, you can read past stories in our Private Brand Showcase feature here.
Friday, June 17, 2011
The Wisdom of the Crowd: Fresh & Easy Neighborhood Market's Wines Won 39 Medals in the L.A. International Wine Competition; Will it Motivate Your Purchase?
Fresh & Easy Neighborhood Market's marketing and public relations people announced via a press release today that the 175-store fresh food and grocery chain has won 39 medals at the 72nd annual Los Angeles International Wine & Spirits Competition for a variety of its proprietary brand wines.
The annual wine and spirits competition is part of the Los Angeles County Fair, which takes place September 3-October 2 this year. An olive oil tasting and judging is also conducted in conjunction with the annual wine competition.
The wine competition judging took place in May. The competition's officials announced the winners June 7.
Among the wines Fresh & Easy won medals for (18 out of the 39 medals) were its new line of proprietary or private brand California wines, which we wrote about in this March 8, 2011 story: Tesco's Fresh & Easy ♥'s California With 27 New Varieties of Proprietary Brand Wines From the Golden State. The new California wines were introduced in the stores in March.
You can see which Fresh & Easy wine brands and varieties won medals here, along with viewing all of the award-winning wine brands and varieties from others. The competition also has a Facebook page here.
El Segundo, California-based Fresh & Easy Neighborhood Market is one of just a few food and grocery retailers that enter its private or proprietary brand wines in this and other competitions.
The pioneering grocer in doing so is another Southern California-based chain - Trader Joe's - which has been entering its various private brand wines in the Los Angeles and other competitions, often winning first place in on or more varietal categories, for many years.
It's important to note, however, that not many U.S. grocery and mass merchandise chains offer a moderate-to-extensive assortment of private brand wines (many have a value brand though), although that's beginning to change. As such, there's not much in the way of proprietary brand wine for the majority of grocers to enter in these competitions at present, even if they wanted to.
Tesco-owned Fresh & Easy followed Trader Joe's lead in entering various wine competitions, starting in 2007, and has to date won 275 medals overall.
Fresh & Easy Neighborhood Market also promotes wine regularly in its 175 stores in California, Nevada and Arizona and attempts to use the category, particularly its private brand wines, as a leader in terms of hoping it is a lure to bring shoppers into its stores.
We've written extensively about the wine category at Tesco's Fresh & Easy (and other grocers), including its participation in various wine competitions, along with merchandising, marketing and promotional aspects.
[You can read our stories by clicking on the following links: Fresh and Easy proprietary wines, Fresh and Easy wine, wine awards, wine merchandising, California wine competitions, wine awards, Fresh Easy wine category review, The Big Kahuna brand wine, wine marketing, wine promotions, liquor wine beer categories, alcoholic beverage sales-merchandising, wine retailing, Charles Shaw Wines, Mike Samii, Trader Joe's, Robert Parker, Beverages and More.]
As we noted earlier, the majority of U.S. food retailers don't offer much in the way of private brand wines.
Trader Joe's and Fresh & Easy have the most extensive proprietary wine programs we're aware of among U.S. grocers and mass merchandise chains, although as noted numerous big chains like Costco, Walmart and even regional grocers like Save Mart Supermarkets in California offer a value-based (think Trader Joe's Two Buck Chuck) proprietary brand wine. Fresh & Easy's value brand is called the The Big Kahuna.
Fresh Easy's parent, United Kingdom-based Tesco, has long had a proprietary brand wine program in operation and offers numerous own brand varieties in its stores in the UK particularly, but also at its stores elsewhere in Europe and in Asia.
What interests us about these wine competitions as they pertain to grocers like Fresh & Easy Neighborhood Market, Trader Joe's and others, is if winning medals at the events has any influence on shopper purchases of the winning wines in the stores.
This question is important because the primary reason wine-makers and marketers enter their wines in competitions is to sell more of it. Secondarily is the prestige of winning - or what some folks (not us of course) might even call the "snob appeal factor."
The Wisdom of the Crowd: Reader Questions
Since Fresh & Easy Buzz has some of the smartest and most-inquisitive readers on the planet, we thought we would put the question to you.
So here's the question: Does a wine brand/variety winning a medal (Gold, Silver, Bronze and the like) at a well-known wine competition influence your decision to purchase it?
Further, will you be motivated to try and buy any of the 39 Fresh & Easy proprietary brand wines - there will be signs on the wines at the shelf in the stores designating them as "medal winners" and you can see the various wines from Fresh & Easy that won here - because a given wine won a medal at the Los Angeles International Wine Competition?
Share your response and opinion with your fellow readers using the "comments" link below. Just click it and tell us what you think.
Tuesday, March 8, 2011
Tesco's Fresh & Easy ♥'s California With 27 New Varieties of Proprietary Brand Wines From the Golden State
Wine Category Merchandising & MoreNews/Analysis/Commentary
In a series of stories over the last few months, we've reported in detail and offered analysis about why Tesco is banking on California with its Fresh & Easy Neighborhood Market, not only for most of its new store growth this year but also as the place it hopes that growth will translate into break-even and eventually turn at least a slim profit for its money-losing Fresh & Easy chain of 166 small-format food and grocery stores.
[See the following stories, for example, to learn more about Tesco's banking on California with Fresh & Easy. January 14, 2001: Tesco 'Banking' on California in 2011 For Fresh & Easy Neighborhood Market USA; and January 11, 2011: A 'New York State of Mind': 'The Insider' On Walmart, Apollo Global Management, Tesco's Fresh & Easy and the NRF in New York City. Also see - January 23, 2011: Tesco's Fresh & Easy Neighborhood Market Looking For Locations For New, Smaller-Format 4,000-to-5,000 Square-Foot Stores; and February 16, 2011: Fresh & Easy Neighborhood Market Celebrates Three-Store Opening Trifecta Today in Southern California.]
Tesco's Fresh & Easy Neighborhood Market is signaling its focus and commitment to California, along with in a symbolic way confirming our reporting, this week by its introduction this week of 27 varieties of California wines under seven proprietary or private brands.
The seven private brands of California wines are: " I ♥ CA," "Wink," "Pacific Coast Highway," "Cloud Valley," "WineWrights," Barrel Ranch" and "Open Field."All of the new wines, a mix of reds, whites and blends, come from noted California grape-growing and wine-making regions such as Napa, Monterey and Santa Barbara. You can view a list of all 27 varieties with tasting notes here.
The "Cloud Valley," Barrel Ranch," and "Open Field" brands were developed for Fresh & Easy by Terravant Wine Company, which is located in the Santa Barbara area, which is where the grapes for the red and white wine varieties under the three proprietary brands originate from, according to Richard Wherry, a wine buyer at Fresh & Easy Neighborhood Market.
The new private brand wines are hitting the shelves of all 166 Fresh & Easy stores this week and, according to our sources, some of the 27 varieties will appear tomorrow in Fresh & Easy Neighborhood market's advertising circular at promotional prices.
Tesco's Fresh & Easy is using as one of its promotional tag-line's for the new California wines: "Wine as golden as the state it's from," a clear local appeal since a whopping 117 of its 166 stores are in the Golden State, as are all of the new stores (11 units) opened so far this year, along with all the new Fresh & Easy markets - nine new stores in Northern California and one unit in Southern California - set to open in March and April. There are 28 Fresh & Easy stores in metro Phoenix, Arizona and 21 units in metro Las Vegas, Nevada.
Also look for the slogan..."We wish they all could be California wines" in advertisements and in-store signage.
As we've noted in past stories in Fresh & Easy Buzz, in our analysis the wine category is one of Fresh & Easy Neighborhood Market's strongest in terms of product selection and merchandising. As we've also noted in past stories, it's been our analysis that one of the weak aspects of the wine category at Fresh & Easy has been a shortage of proprietary brands and varieties of California wines, particularly since the Tesco-owned chain is based in California and as noted above has all but 49 of its 166 fresh food and grocery markets in the Golden State.
The addition of the 27 new California wines under the various private brands goes a long way to improving this weakness, in our analysis. We also like a number of the brand names, as they speak to various aspects of the state of California and its wine-growing regions, represented by the various varieties.
And, as for the " I ♥ CA brand," it has a double meaning, in that not only is it a proprietary wine brand for California-based Fresh & Easy Neighborhood Market, it's also a pretty could expression of where Tesco is putting its fortunes with its Fresh & Easy chain - which is in the Golden State. Doing so warrants a whole lotta' love.
Sidebar - Synergy Time: The World ♥'s California Wine
Tesco would be smart to look into exporting its new California wines to its other divisions throughout the world, particularly to the United Kingdom but also to Asia, where in places like Japan, South Korea and China, all countries where Tesco has stores, wine consumption is growing by double digits.
Why? Tesco needs to create much more synergy between its global operations and its Fresh & Easy outpost in the U.S.
Since Tesco's new (as of March 2) CEO Philip Clarke's previous job was as head of Tesco's European and Asian retail operations, he should see the value of the "California" brand when it comes to merchandising wine, particularly in the emerging Asian markets, but also in Europe.
Selling the 27 new varieties of Fresh & Easy's proprietary California wines in various Tesco global divisions also would be a nice boost for wine category sales volume for the U.S. operation. And the more volume when it comes to private brand food and drink products, the better cost of goods a retailer can get - which translates to higher margins on those items for the retailer.\
Importing the new California wines to various Tesco global retail divisions outside the U.S. would be fairly easy. Containers come and go from the two major ports in Southern California and in Oakland in Northern California on an hourly basis.
Additionally, Fresh & Easy could get some nice street cred in California (political, agricultureal, consumer circles), exporting wines produced in the state to its retail operations in Asia and Europe.
Lastly, exporting the new California wines to other Tesco global outposts would be a good test towards creating better synergy between the mothership in the United Kingdom and its U.S. operations, along with those in other parts of the world. After all, Tesco is the third-largest global retailer, after Walmart and France's Carrefour.
As our 'The Insider' columnist suggested in this column last year - October 8, 2010: 'The Insider' - Incoming Tesco CEO Philip Clarke Needs to 'Imagine' When it Comes to Fresh & Easy Neighborhood Market USA - its' going to take imaginative thinking and strategy, and in our analysis nomore than banking on California, for Clarke and his deputy CEO Tim Mason, who runs Fresh & Easy, to make a success out of Fresh & Easy Neighborhood Market USA.
Readers
Fresh & Easy Buzz has written extensively about the wine category, wine merchandising and retailing at Tesco's Fresh & Easy Neighborhood Market. For a selction of those stories, click on the links here: Fresh and Easy proprietary wines, Fresh and Easy wine, fresh and easy wine category, Fresh Easy wine category review, liquor wine beer categories and wine merchandising. Use the "older" and "newer" links at the bottom of the linked pages for additional pages/stories.
Friday, September 17, 2010
Will France's Gas Station-Like Self-Serve Wine Pumps Make A Splash in U.S. Grocery Stores?
Fill'er up with ... red, white or rose wine.The big red gas station-style tank pictured above is just that - a self-service pump that dispenses wine. And it's showing up in an increasing number of supermarkets in France, such as in the Cora supermarket in Dunkirk, which was the first store to get one of the self-serve vino dispensers in late 2009. The tanks come in 500 and 1,000 liter sizes. They also come in a brushed chrome color, as well as in the red colored version.
The in-store, self-service bulk wine dispenser's inventor, Astrid Terzian, and her French company, La Cuve, Réserves Précieuses, are looking for grocery chains and store owners in the United States that would like to give the vino pumps a shot in their stores.
The unit, called La Cuve, operates in a straight-forward way - just think self-service gas pumps. Shoppers bring their own containers, such as gallon water jugs or any others they choose to use, to the store, go to the pump, decide on the varieties of wine offered they want and - just like at the self-service gas station, pump the wine into the container, instead of the automobile gas tank.
Once a shopper has finished filling the reusable container with his or her wine of choice, the machine prints out a label with the price, so the store's checkout clerk knows what to charge. The price labels can also include a bar-code.
The La Cuve wine pump's inventor says she came up with the idea for it in late 2008 because she was focusing on two growing consumer trends, environmental awareness and frugality. The elimination of single-use packaging, glass wine bottles and wine boxes, makes the bright red pumping unit not only a big bulk-wine dispensing machine, but a big 'green' one as well, in the environmental sense of the word.
Additionally, since the wine for the machines is shipped in bulk rather than in glass bottles or cardboard wine boxes, both of which are then packed in cardboard case boxes for shipping and store distribution, it's carbon footprint is much lower than individual bottle or box wine SKUs.
Currently, in France, the price of a gallon of wine from the in-store wine pumps is 1.45 euros per liter, which is about $2.
The wine pump seems to us like it might be ideal for certain natural foods chains, independents and retail cooperatives, along with certain supermarkets in the U.S., that do a lot with bulk food and beverage merchandising. Most of these retailers also have bulk units in their stores that turn peanuts into peanut butter, for example, a concept not unlike dispensing bulk wine.
On the natural-organic format side of the street, we're thinking chains like Whole Foods Market, the PCC Co-Op chain in Washington state, Sprouts Farmers Market and its cousins, Henry's Farmers Market and Sunflower Farmers Market, along with a number of other grocers. The 'green' street cred of the bulk-wine dispensing machines, combined with the price savings aspect, just might be a solid concept for these grocers and numerous others with similar formats.
There also could be room in the discount grocer segment for the wine pumps. For example, the fast-growing Idaho-based WinCo Foods chain has massive bulk foods sections, which include the peanut butter grinders mentioned above, in its 90,000 -to- 100,000 square-foot discount supermarkets. The wine pump is a logical extension to such merchandising.
Smart & Final's new SmartCo Foods discount stores also have big bulk sections, which are an element of the store's supermarket/warehouse-style/farmers market combination format.
We could even possibly see the wine pumps in small-format hard discount stores like Aldi, for example, as well as in beverage superstores like the BevMo chain.
Lastly, the machines might be a big hit in membership warehouse stores like Costco, Sam's Club and BJ's Wholesale, where bulk, in the form of buying in bulk but generally packaged goods - as well as shoppers' motivation to save money - is the norm.
The merchandising of bulk, or un-packaged foods, which is how it all began centuries ago, is growing significantly in consumer popularity currently in the U.S. It never went away. Many grocers have featured it continually, in updated forms for decades. It's also more than a retro fad. Bulk merchandising is increasingly popular because of the cost-savings - bulk flour, nuts and oatmeal, just three examples, are generally much cheaper than the same packaged products - as well as the 'green' attributes, less packaging, it offers.
Numerous U.S. natural foods stores, along with some supermarkets, also offer various liquid products, like spring water, olive oil and vinegar, in bulk. Customers bring their own container to the store and fill' er up.
There are also companies that operate stand-alone, coin-operated spring water vending machine kiosks in numerous cities and towns. Customers put the money, usually about 50 cents a gallon, in the coin box, put their re-usable container under the spout, and fill up.
The only major drawback we see with the wine pump is the potential for frequent in-store customer self-service sampling; the grabbing of the hose, tilting back of the head, and tasting away directly from the source. This could particularly be a serious problem with minors.
In fact, if the wine pumps are to make it to the U.S., its likely some sort of locking device would have to be installed on the machines in-store so that only shoppers of legal age could have access to them.
Of course, one can make the argument that it's just as easy for a customer, of legal age or under age, to grab a bottle of wine or other alcoholic beverage off the shelf, open it, and give it a taste. Interestingly, this doesn't happen very often in most grocery stores. And in terms of purchasing the bulk wine at checkout, the process is no different than a customer's purchasing of alcoholic beverages in a bottle, can, keg or box. If the checkout clerk has a question as to the customer's age, she asks for their identification.
On a closing note, were we to offer a grocer who decided to test one of the wine pumps in his or her stores a bit of marketing advise, it might be to name the wines dispensed from the machine using the jargon from a similar form of liquid dispensing which is very familiar to consumers - the gas pump. The wine names: How about ... Regular, Premium and Diesel?
Wednesday, June 23, 2010
Integrated Retail & Twitter Wine Promotion Rates Fresh & Easy Neighborhood Market A Gold Medal
Wine & Beer Category Report: News/Analysis/CommentaryTesco's Fresh & Easy Neighborhood Market today launched a full-line-drive, mix and match wine category promotion in its 159 fresh food and grocery stores in California, southern Nevada and Metropolitan Phoenix, Arizona.
In the promotion, which runs from June 23 -to- July 6, 2010, customers get 20% off the total of any six or more bottles of wine they purchase.
Additionally, Fresh & Easy is giving away a reusable cotton wine bag with all single-customer wine purchases of $25 or more.
In and of itself there's nothing particularly unique or special about the promo as grocer wine category promotions go, although we like the free wine bag addition. It adds an additional layer to the promotion, beyond just the 20% price focus.But Fresh & Easy Neighborhood Market is kicking off the wine promotion with a "Twitter Wine Tasting" this evening, starting at 7 pm pacific time.
This is the grocer's second such "Twitter Wine Tasting," in which participants purchase the wines to be tasted and pondered in the comfort of their homes at a Fresh & Easy store, and then share their questions, comments and evaluations on the various varieties of vino via Twitter.com.
The first such tasting was on February 9 of this year. Read our story about Fresh & Easy's first "Twitter Wine Tasting" - February 8, 2010: 'I Taste Therefore I Tweet': Fresh & Easy Set to Hold 'Twitter (Wine) Tasting' Tomorrow Night.
Tonight's wine tippling tweeters will be tasting three of Fresh & Easy Neighborhood Market's proprietary wines. The three brands-varieties are: Napa Family Vineyards Chardonnay, which retails for under $12; The Vine Yard Late Harvest Riesling, which sells for under $8; and Re del Castello Chianti Classico, which goes for under $10 at Fresh & Easy Neighborhood market stores. Fresh & Easy is featuring two of the varieties, along with a few others, in its "Friends of Fresh & Easy" e-mail promo which it sent out late yesterday. That's what we call "positive, practical, promotional merchandising integration," or PPPMI for short. More on that concept a little later below.
In order to participate in the virtual wine tasting event (virtual on twitter but real at home) people with a Twitter account - those who don't already have one can create one in a couple minutes - simply sign up at Taste Live, send an RSVP here, buy the three wines at a Fresh & Easy store, and then log-in back at Taste Live, at 7 pm tonight.
According to the grocer, Fresh & Easy Neighborhood Market wine category manager Karen Fletcher will be tweeting, answering questions and following the tasters' evaluations at its Twitter.com account - @fresh_and_easy - starting at 7 pm. The tippling tweeters need only to use the Twitter hashtag #FreshEasyWines in order to be able to view the wine tweets of their fellow tasters on Twitter tonight.
Positive, practical, promotional merchandising integration
As regular Fresh & Easy Buzz readers are aware - and non-regular readers of the blog will soon become aware of - we're big advocates of integrated promotions that tie-in what happens on the store floor (merchandising and promotional merchandising) with various forms of media, particularly forms of interactive social media like Twitter, Facebook and the like.
We've been suggesting to Fresh & Easy Neighborhood Market in our strategy session-oriented posts since about mid-2008 that the grocer needs to focus much more on doing integrated promotions across all categories. One of the Fresh & Easy's problems or challenges, in our analysis, has been a failure to integrate; to use multiple platforms, integrating on the store floor merchandising with various forms of media. For example, we liked this recent promotion at Fresh & Easy. But the grocer failed to take it beyond the stores; to integrate it with other media in a meaningful and significant way.
Merchandising and media-related promotions such as the wine promotion-twitter event, which tie-in the stores and the larger consumer world, are something Fresh & Easy needs to do more regularly in order to create excitement, drive sales into the stores, build brand, and create new, much-needed customers.
In terms of the various categories, in our analysis the best merchandising and promotional activity Fresh & Easy has done thus far is in the wine category.
Wine category manager Karen Fletcher has been in her position at Fresh & Easy Neighborhood Market from the very beginning. Therefore we give her the primary credit for this development.
Fresh & Easy's wine and beer category has flipped-flopped between the directors of the grocer's two buying and merchandising departments, fresh and grocery - and not totally against Ms. Fletcher's objection - three times since 2007.
The wine and beer category was originally (and logically) under the grocery department. But it later was moved to the fresh department for internal reasons. Then in the summer of 2008 the category was switched back to grocery, under the supervision of Sean McCurley, who made a lateral move at the time from director of fresh foods to grocery director - and who recently returned to Tesco in the UK - replacing Charlotte Maxwell, who departed Fresh & Easy to return to Tesco in the UK, which she left the employ of shortly after. (Yes, Sean McCurley and Karen Fletcher had a strong working relationship. They both also came to Fresh & Easy from Tesco in the UK.)
Tweet, drink and be merry
While a Twitter-based wine tasting doesn't have the glamour and excitement of a live tasting, say at a Napa Valley winery, it certainly offers some advantages. Among those advantages include: being able to dress comfortably - although we don't want to hear about participants wearing boxer shorts or old sweat pants while wine tasting and tweeting tonight - relaxing on your couch at home with a laptop computer nestled close by or a smart phone in hand, and being able to stock the fridge with one's own choice of foods to cleanse the palate between bottles of wine.
From a marketing and merchandising standpoint for Fresh & Easy the tasting offers the grocer a chance to get people into the stores to purchase the three bottles of wine, and then hopefully buy additional food and grocery items. But much more than that, as we said earlier, it integrates what is happening at retail - the June 23 -to- July 6 wine promotion - with a wider social media-based promotion, thereby helping over time (with repetition and other different integrated promotions added on) to create a story around the wine category at Fresh & Easy Neighborhood Market.
Doing this - integrating what goes happens on the store floor with media promotions and events - and doing it regularly, comprehensively and in a creative yet practical manner (need to sell product as well as create buzz) is what good merchandising and promotions are all about, as in creating and telling a good story, which in many ways is the essence of a potentially successful marketing campaign.
Salute! In 140 characters or less of course.
Readers: Click here to read a selection of past posts in Fresh & Easy Buzz on wine category merchandising and related topics.
Tuesday, March 23, 2010
Fresh & Easy Kicks Off Three Week 'From Grapes to Gold Medals' Wine Promotion Tomorrow

The theme of the promotion is: "From Grapes to Gold Medals," (see the shelf-talker above)which is in reference to the fact a number of the wines featured in the promotion, including Fresh & Easy's proprietary wines, have won gold, silver or bronze medals at a number of wine judging competitions.
The wines in the Fresh & Easy promotion are sale priced, like the $1.99 bottle Saludas Tempranillo from Spain, pictured at left and described above. Additionally, shoppers get a 10% discount if they buy three or more bottles in a single purchase.
A couple of the other wines to be offered in the promotion tomorrow are: Ogio Prosecco, an effervescent wine from Italy ($6.99 on sale, regularly $8.99) and Small Wonders Chardonnay, from California's Russian River region ($9.99 on sale, regularly $13.99).
Fresh & Easy will be touting the March 24 -to- April 13 wine promotion in all of its stores, as well as in its new advertising circular, which comes out tomorrow.
Today, Fresh & Easy sent out an e-mail to the members of its "Friends of Fresh & Easy" frequent-shopper group offering the members a sneak peak a day in advance of the promotion.
We first wrote over two years ago that the wine category would be and is a major focus for Tesco with Fresh & Easy. This multi-week promotion is another example of the emphasis and focus the grocer it trying to put on its wine selection, particularly its proprietary wines.
[Readers: Click here for a selection of past stories from Fresh & Easy Buzz on Fresh & Easy's wine program, wine category merchandsing, and related topics and issues.]
Monday, February 8, 2010
'I Taste Therefore I Tweet': Fresh & Easy Set to Hold 'Twitter (Wine) Tasting' Tomorrow Night

Fresh & Easy is calling the virtual wine tasting a "Twitter Tasting" because the event will focus on tasters' tweeting their evaluations of the three wines being tasted on the social media site Twitter.com.
Tasters will be sampling three of Fresh & Easy's proprietary wines during the one hour virtual and social media wine tasting tomorrow night.
The three wines are: Montcadi Cava Rose from Spain, which sells for under $6; Boro Hills Sauvignon Blanc (from New Zealand), which sells at Fresh & Easy for about $11; and Matuco Malbec 2007 (Argentina), which retails for under $10.
Tasters can buy one, two or all three of the wines at a local Fresh & Easy market for the tasting. Here's a brief description of each of the wine varieties.
Taste Live often holds these virtual wine tastings in partnership with various wineries like Kunde Family Wines and others.
Here's how the virtual "Twitter Tasting" works:
>Those interested in participating first need to register at Taste Live using their Twitter or Facebook account, or by creating an account at the tastelive.com Web site here.
>Once registered, event participants then need to RSVP their intended participation to Tesco's Fresh & Easy here.
>Tasters then buy one or more of the three wines being tasted during the one hour "Twitter Tasting" at a Fresh & Easy store.
Karen Fletcher, Fresh & Easy Neighborhood Market's category manager for wine, is hosting the "Twitter Tasting" tomorrow night, according to Fresh & Easy.
During the one hour event Fresh & Easy will be tweeting at its @fresh_and_easy account on Twitter.com.
The grocer's social media team has created a Twitter hashtag - #FandEWine - which it wants tweeter-wine tasters to use after each of their tweets in order to be able to track the one hour "Twitter Tasting."
Such hashtags used on Twitter allow for users to search particular topics on the site by entering the hashtag into its search function.
Fresh & Easy wine merchandising & marketing
First, Fresh & Easy Buzz likes the concept of the "Twitter Tasting." We give Tesco Fresh & Easy's marketing team, particularly its social media folks, a thumbs up for giving it a try.
The reason we like it is because it's different, is a bit out of the box, and fits in well with the much improved job (since about mid-2009) the grocer's social media team has been doing using Twitter, Facebook and YouTube.
We also like it because although it's virtual, it's also participatory - it brings tweeters and others together in a form of community around a common event - wine tasting.
Such uses of social media can over time build up a strong core of Fresh & Easy wine shoppers-consumers if done well.
It's using social media for marketing purposes but the event emphasises the "social" over the "marketing" aspect because of the focus on the wine tasting. Participants can be as critical as they want about the wines in their tweets, which means Fresh & Easy can't control the marketing message, like a retailer can do with paid advertising and the like.
One of Tesco's goals with Fresh & Easy is to build the Fresh & Easy retail brand in part through making its proprietary wines and wine merchandising program "famous." In fact, this is one of the charges the grocer gave to the marketing-oriented public relations firms it interviewed in March-April 2008.
Additionally, the fantastic success of wine sales at Trader Joe's hasn't been something lost on Tesco. It's no accident Fresh & Easy's wine and beer program looks very similar to Trader Joe's in terms of product selection, merchandising and marketing.
Fresh & Easy's wine program or wines aren't famous yet. But creative marketing programs like the "Twitter Tasting," combined with good product selection and merchandising, can go a long way in brand building, in our analysis.
Of course, key to tomorrow night's "Twitter (wine) Tasting" being a success is the fact that it has participants. The more tweets the better. Also, the more critical - not just pro the wines tasted - tweets during the tasting the more interesting it will be.
After all, when it comes to criticism (and even a bit of whining), some of the best involves wines.
[Readers: Click here for a selection of past stories from Fresh & Easy Buzz on Tesco Fresh & Easy's wine program, wine category merchandsing, and related topics and issues.]






