Showing posts with label Wal-Mart Stores. Show all posts
Showing posts with label Wal-Mart Stores. Show all posts

Monday, December 1, 2008

Competitor News: Where is 'Wal-Mart America?' A Demographic Look and Analysis


Fresh & Easy Buzz Editor's Note: The official U.S. commission that reports whether or not the country is "officially" in an economic recession reported today that indeed the United States is in a recession -- and has been in one since December, 2007, making the current recession already the longest since the 1980's. Our analysis, and that of the majority of government and independent economists, is that there are worse times to come before the economy starts to gets better. We see the current recession lasting most likely all of next year.

Both Wall Street -- commercial banks and what's left of the once mighty investment banks -- as well as main street --the "Big Three" Detroit auto makers, chain and independent retailers of all formats, and nearly every other industry and business -- are feeling the pressures of the economic recession and related financial and credit crisis to different degrees, ranging from being on the verge of bankrupcy to having to make serious cutbacks, to seeing stock share values melt away, in the case of publicly-held corporations.

Mega-retailer Wal-Mart Stores Inc. is on fire though, despite and in part because of the serious economic recession.

The retailer is experiencing a consumer flight to its U.S. Supercenters and other format stores by food and grocery shoppers in general, along with by consumers of nearly all income levels looking for holiday shopping bargains. After all, who cares where you buy that Ipod for daughter Cindy or computer for son Chip for Christmas right now, as long as it's offered at the best price available. And few consumers can even afford such gifts for Christmas. For many its a trip to Wal-Mart for its $10 and $20 Christmas gift selections this year.

Wal-Mart has been growing its share of the food and grocery market in the U.S. over the last few years considerably, recently unseating Kroger Co. as the number one retailer of groceries in America on an overall, national basis.

And that was even before about the middle of this year when the retailer began experiencing considerably higher customer counts in its stores with a particular focus on shoppers buying food and grocery items at primarily Wal-Mart's Supercenters, but also at its Sam's Club stores and Wal-Mart Neighborhood Market supermarkets. Consumers have flocked to Wal-Mart for consumables in even greater numbers since late September and early October when the first signs of the financial crisis started to hit.

As a result, it appears when it comes to shopping at least, and perhaps even more, Wal-Mart is America right now.

Dante Chinni, who writes the Patchwork Nation Blog for the Christian Science Monitor takes a look at Wal-Mart in the United States in what he calls a "Patchwork Nation" in an excellent demographic analysis piece titled: 'Where is 'Wal-Mart America'? Below is that piece:

Where is ‘Wal-Mart America’?
Christian Science Monitor
Patchwork Nation blog
By Dante Chinni
December 1, 2008

The early returns from the holiday shopping weekend show some good news for retailers and quite a bit of good news for one in particular: Wal-Mart. With the holiday air heavy with economic angst, the store that promises “always low prices” is one of the few that is expected to post good numbers for the season.

But most retailers in America don’t elicit the strong love-hate reactions that Wal-Mart does. In some locales, residents welcome the hangar-sized megastores, seeking their low-cost TVs, clothes, and groceries. Others have voiced concerns about what Wal-Mart does to smaller local retailers and how the company treats its employees.

It is arguably a part of America’s culture wars, complete with a documentary by a liberal filmmaker that blasts the company and a robust selection of pro- and anti-Wal-Mart websites. Even last weekend wasn’t without controversy for the retailer, when early on Friday morning an employee was trampled to death at a Long Island store.

Given all the attention paid to the stores, is there such a thing as “Wal-Mart America”? If so, where does it reside?
More than 3,700 Wal-Marts are open for business in the United States, so it may be that the term “Wal-Mart America” is almost redundant. Still, when the store locations are analyzed through the lens of Patchwork Nation, differences among the sites emerge.

Of the 11 communities that represent the various county types in Patchwork Nation, all but one have a Wal-Mart less than 20 miles away. Some have multiple stores. (A Wal-Mart is a bit further down the coast from Lincoln City, Ore., which represents our small-town “Service Worker Center.”)

In terms of sheer numbers of stores, the wealthy, largely suburban “Monied ’Burbs” lead the way, with 885 Wal-Marts in their boundaries. But that’s largely due to the number of people that live there – roughly 85 million.

A better measure may be Wal-Marts per 100,000 people, and that method yields very different results. One finding: The stores seem to have their strongest base in communities with a conservative tilt.

The highest Wal-Mart-to-person ratio exists in the aging “Emptying Nest” counties (2.4 Wal-Marts for every 100,000 people) and in the socially conservative “Evangelical Epicenters” (2.0 Wal-Marts for every 100,000 people).

Also scoring high are the “Military Bastion” counties located around armed-forces bases (1.8 Wal-Marts for every 100,000 people) and rural agricultural “Tractor Country” counties (1.7 Wal-Marts for every 100,000). Both of those types tend to lean Republican.

For the most part, Patchwork Nation correspondents in Hopkinsville, Ky. (our “Military Bastion”), and Sioux Center, Iowa (our “Tractor Country” community), speak fondly of their local Wal-Marts.

Meanwhile, the reliably Democratic big-city “Industrial Metropolis” counties have the lowest Wal-Mart-to-person ratio – at just 0.5 per 100,000 people.

Also on the low end are the more politically divided county types: the “Monied ’Burbs,” the growing and diversifying “Boom Towns,” and the “Service Worker Centers” (all those places have 1.4 Wal-Marts per 100,000 people or less). Conversations we’ve had with residents in some of these communities reveal a negative value judgment about the chain.

For instance, in Eagle, Colo. (our “Boom Town”), debate abounds about “big-box store” development. But the discussion changes for many when the name on the “big box” changes. Talk about the arrival of, say, Whole Foods, and you’ll hear warmer words. You’ll hear something else about one of Sam Walton’s superstores.

In part to appeal to communities that are less interested in them, Wal-Mart has recently introduced a new logo and is hipping it up a bit. The approach also includes a new motto about “living better.”

In some communities that consider themselves progressive, criticism has risen over how the company treats and pays its employees. Look at Ann Arbor, Mich. (our collegiate “Campus and Careers” community), where some people have signed up to start a Boycott Wal-Mart Meetup Group. No Wal-Mart is within the city limits yet, but there is one in neighboring Ypsilanti, Mich.

Protests or no, Wal-Mart has established quite a foothold in those “Campus and Careers” counties (1.9 stores for every 100,000 people). Cash-strapped students are often among the most concerned with stretching their dollars.

Watching how Wal-Mart performs and grows in all these communities in the coming years could be telling. If the current economic downturn deepens, protesting against or boycotting a company that promises low prices may become harder for some. And the Wal-Mart battlefield in the culture wars may shrink.

Wednesday, November 19, 2008

Competitor News: Wal-Mart Lowering Prices on Holiday Items and Staples; New Formats Coming; Online Grocery Sales; Hundreds of New Stores FY 2009-2010


Eduardo Castro-Wright, CEO of Wal-Mart USA, was feeling his retailing oats a bit yesterday at the Morgan Stanley retail conference in New York City. He also made news at the conference, which is something he seems to enjoy doing despite Wal-Mart's generally tight-lipped culture. Yesterday's Morgan Stanley retail conference was broadcast over the Internet.

"I've read and heard most of the (retail) industry is struggling," Castro-Wright said to a few laughs from attendees during his presentation at yesterday's retail conference.

"But Wal-Mart is seeing positive trends," the head of Wal-Mart Stores, Inc.'s North American operations told analysts and others attending his presentation . "Customers now are shopping more frequently (primarily because of cheaper gasoline) and there hasn't been a significant change in how much they spend during each visit," he said.

Earlier this month Wal-Mart reported a nearly 10% rise in quarterly profits as consumers appear to have flocked to the discounter's stores. This despite the severe economic recession, and despite the fact other combination grocery and general merchandise mass merchandise retailers like Target and Costco reported losses for their respective most recent quarters.

Holiday food and grocery price reductions every week

Castro Wright said Wal-Mart is rolling back prices on many food and grocery items for the Thanksgiving and Christmas holidays, meaning numerous (particularly holiday-related and staple items) grocery prices in all of the retailer's stores beginning this week are even lower overall than they were last week, he said. The rollbacks will remain in place for the Christmas holidays as well, Castro-Wright said.

In addition, every week between now and Christmas Wal-Mart will do additional price rollbacks on food, grocery, general merchandise and holiday-oriented items and products, Castro-Wright said.

Addressing the current cutback in consumer spending across the board in the U.S., including on food and groceries, the Wal-Mart USA CEO said: "The consumer will spend when you have the right prices and offerings. So with Christmas coming, I thought I would give you a little confidence."

More new formats

Eduardo Castro-Wright also talked about Wal-Mart's expansion in the U.S. for the company's 2009 (current) and 2010 fiscal years at yesterday's Morgan Stanley retail conference.

Breaking a little news he said the mega-retailer is currently working on developing a new "high efficiency" retail format that would have higher sales per square foot than some of its current stores. According to our sources this is a smaller version of the Supercenter.

The executive said Wal-Mart also is looking at using smaller-sized stores to enter markets where it does not have a presence today, this includes its new 100,000 square foot smaller Sam's Club prototype store it's been testing, along with its new small-format Marketside fresh foods and grocery stores (four open so far in the Phoenix, Arizona region as we've reported), its 43,000 square foot Wal-Mart Neighborhood Market supermarkets, and its new hybrid Wal-Mart Supercenters, the first of which opened in Modesto, California last week.

Fresh & Easy Buzz has been writing all year that Wal-Mart will use its new small-format Marketside and other new, smaller-format stores to penetrate market regions such as the San Francisco Bay Area in California, as well as urban regions in the state like Los Angeles and San Diego, where it has little opportunity to locate mega-Supercenters because of both geographical limitations and objections by city governments and community groups to the giant stores. [You can search "Wall-Mart" in the Blog's search box for a selection of those posts.]

At about 100,000 square feet that Supercenters, which is in a remodeled vacant retail building, is about 80,000 square feet smaller than the average-size Wal-Mart Supercenter. It's "hybrid" because it's in a formerly vacant building rather than being built from the ground up which is what Wal-Mart historically does with its Supercenters. Despite the smaller size the Modesto hybrid Supercenter has a full supermarket inside, offering a complete assortment of fresh foods and groceries. About 40,000 square feet of the total 100,000 square feet of the store is devoted to food and grocery items. The remaining 60,000 square feet contains general merchandise products just like a larger Supercenter.

Adding food and grocery items to Walmart.com

Castro-Wright didn't address it during the conference yesterday but Fresh & Easy Buzz has noticed Wal-Mart has listed thousands of food, grocery and non-foods items on its Walmart.com Web site, indicating the retailer will soon be offering food and groceries at its online store, along with all of the other products it sells there.

There are no prices on the food and grocery items at Walmart.com as of yet. However we're told by a good source the prices are coming soon. Our source also tells us Wal-Mart will ship the items via UPS and Federal Express, just like it ships all of the general merchandise products it sells via its Web site. Amazon.com sells a huge selection of food, grocery and beverage products on its Web site, and ships them via these same carriers as well, for example.

Add another national format -- actually more of a product line extension to Walmart.com -- to the mega-retailers multi-format food and grocery retailing empire: online grocery retailing. Its cheap -- no stores, cheaper marketing costs and the like -- and its national. More importantly it will provide Wal-Mart with yet another niche or piece of the multi-format puzzle in its all out battle to dominate food and grocery retailing in the U.S., where it now is the national market share leader.

Hundreds of new U.S. stores in FY 2009 and FY 2010

The Wal-Mart USA CEO also said yesterday despite the fact the company has cut back the number of new stores across all formats it plans to open in the U.S. in its 2009 (current) and 2010 fiscal years, it doesn't mean the retailer plans to be merely playing around the edges in terms of new store openings.

In fiscal year 2009 (the current fiscal year) Wal-Mart plans to launch 191 new stores of various formats -- Supercenters, Sam's Club stores, Neighborhood Market supermarkets, Marketside small-format food stores and others -- according to Castro-Wright. That compares to the 218 new units Wal-Mart opened last fiscal year (2008).

In fiscal year 2010, Castro-Wright said Wal-Mart will launch between 142 -to- 157 new units in the U.S.

Considering the size of most of the Wal-Mart format stores, particularly Supercenters and Sam's Club stores, that's still a whole lots of retail square footage for the 2009 and 2010 fiscal years. Additionally, that's a whole lot of new square footage in what many say is a mature retail market, the United States.

Castro-Wright said Wal-Mart would focus the majority of these new stores on what he called 15 "opportunity markets" in the U.S. that the retailer has identified and says account for nearly 40% of total retail sales. Various market regions in California, Nevada and Arizona, the three states where Tesco operates its 102 small-format, convenience-oriented grocery and fresh foods markets, are included among the 15 "opportunity markets" Wal-Mart is putting its major new store development focus on in the 2009 (current) and 2010 fiscal years.

Friday, November 14, 2008

Competitor News: Wal-Mart Stores, Inc. On the Hunt For An Advertising Agency For its Small-Format Marketside Grocery and Fresh Foods Chain


Wal-Mart's small-format, convenience-oriented Marketside fresh foods and grocery retailing venture today invited as many as seven advertising agencies to pitch it campaign ideas to position, market and promote the Marketside stores, reports Advertising Age, the marketing and advertising industry trade publication.

Wal-Mart currently has four Marketside food and grocery markets open. All four of the stores are in the Phoenix, Arizona Metropolitan region. The stores are located in the cities of Gilbert, Mesa, Chandler and Tempe. The first four stores all opened on the same day in early October, as we have reported.

The Marketside food and grocery markets are in the 15,000 square foot range and feature a selection of basic groceries, fresh foods including produce and meats, liquor, wines and beers, an assortment of non-foods, and fresh, prepared foods made in an in-store kitchen. The stores also have small "eat-in" areas where customers can eat the foods prepared in the kitchen if they choose, along with purchasing them to go.

Wal-Mart, which operates Marketside as a separate division with a corporate office in Tuscon, Arizona, plans to open a fifth store in Arizona, in the Phoenix Metro region city of Peoria.

The retailer also plans to open five stores in Southern California. Thus far Fresh & Easy Buzz has reported that two of those stores will be in San Diego County, including one Marketside unit in downtown San Diego.

Advertising Age didn't name any of the seven advertising agencies Wal-Mart's Marketside reached out to in its report today, which you can read here.

However, the publication did comment that it's unclear whether Interpublic Group of Cos.' Martin Agency, Richmond, Va., which is the current incumbent agency on the retailer's cornerstone Wal-Mart U.S. account, is among the agencies being vetted.

"We have not announced any plans regarding marketing for this area of our business," a Wal-Mart spokeswoman told Ad Age. But, as you can imagine, we frequently have informal discussions with a number of agencies." (That's essentially a confirmation from the Wal-mart spokeswoman; what's called a non-denial denial in journalism.)

Fresh & Easy Buzz talked to one of our Wal-Mart corporate sources this afternoon who confirmed to us the mega-retailer was searching for an advertising agency to create a positioning and marketing campaign for Marketside.

Our source didn't have or offer the names of any of the prospective advertising agencies either.

We believe it's likely since the four (and soon to be five when the Peoria, Arizona store opens soon) currently open Marketside fresh food and grocery stores are in Arizona, along with the fact the next five are set to be in Southern California, that the agency chosen would either be based in the Western U.S. or be a national agency based elsewhere in the country but have a strong Western U.S. office.

We base our analysis and opinion on the fact Wal Mart's Marketside has put a fairly strong emphasis on local marketing, merchandising and operations with Marketside, which is one of the main reasons Wal-Mart Stores, Inc. set Marketside up as a semi-autonomous division with its own headquarters in Tuscon, Arizona.

Wal-Mart plans to have the first ten Marketside stores open by the end of the first quarter of next year. It then plans to study, evaluate and review how the stores are doing. From there plans call for opening more of the stores, assuming they meet the company's performance standards and other evaluative criteria, in the Western U.S. and elsewhere in the United States.

The initial 'open the first ten Marketside stores then evaluate' strategy hasn't stopped Wal-Mart from shopping for and identifying additional Marketside store locations in Arizona, California and elsewhere in the west, as we've reported previously in Fresh & Easy Buzz.

For a selection of past reports, stories and analysis About Wal-Mart's Marketside from Fresh & Easy Buzz, click here and here.

Today's report in Advertising Age also quotes Fresh & Easy Buzz's reporting and writing about Wal-Mart's Marketside, which we've been doing extensively, including breaking numerous stories, since December, 2007.