Wednesday, August 1, 2012

Fresh & Easy Developing Smaller Version of its 3K Square-Foot 'Fresh & Easy Express' Format Stores

Breaking Buzz & Analysis

Tesco-owned Fresh & Easy Neighborhood Market is currently developing a 2,000 square-foot version of its 3,000 square-foot 'Fresh & Easy Express' convenience-oriented food and grocery market, according to multiple sources familiar with the project.

Fresh & Easy is constructing a prototype of the 2,000 square-foot store inside a space it controls near the 10,000 square-foot Fresh & Easy Neighborhood Market unit in Los Angeles' Eagle Rock Neighborhood.

El Segundo, California-based Fresh & Easy Neighborhood Market used that very same space to build a mock-up of its 3,000 square-foot 'Express' format stores, of which their are currently about 10 units, all in Southern California.

The new 2,000 square-foot market, called an F2 in Fresh & Easy speak - the 10,000 square-foot stores for example are referred to internally at Fresh & Easy as F10's, the 3,000 square-foot stores F3's, and the handful of 7,000 square-foot markets the grocer operates are F7's - is basically a scaled-down version of the 3,000 square-foot stores, according to sources who are familiar with the project.

For example, current plans call for smaller refrigerated, frozen food and produce cases than in the 3,000 square-foot stores as a way to compensate for the reduced square footage, according to our sources. Some types of cases and shelving also could be eliminated for the same reason, our sources say.

Neither Tesco or its Fresh & Easy Neighborhood Market chain have announced the development of the 2,000 square-foot stores. This is the first time Tesco's plans for a smaller version of the 3,000 square-foot 'Fresh & Easy Express' store is being reported.


The first question any food and grocery retailing analyst or grocer worth his or her salt should ask upon reading this report is: 'Why a 2,000 square-foot version of what already at 3,000 square feet is a very small-format grocery market.?

The answer to that question, according to our sources (and to our reporting and analysis of Tesco and its Fresh & Easy chain for five years on) - and it's what we said was the primary driving force behind the 3,000 square-foot 'Express' format in our stories about the stores last year - is that Tesco's Fresh & Easy is searching for ways to reduce its new store development and opening capital cost while still growing its store count.

Since launching its California-based small-format fresh food and grocery chain in 2007, Tesco has always said it will break even financially with Fresh & Easy - which lost about $245 million in its most recent fiscal year and has lost about $1.5 billion over its five year history - by achieving scale, which means opening numerous stores over a short period of time.

For example, from 2006 to 2010 Tesco said it still planned to have at least 500 stores in four-to-five years, on its way to 1,000 stores over an about six or seven year period, which would be 2013-end-to-2014. It said this despite the fact it's paused opening new stores for many months at least three times in Fresh & Easy's five year history. The most recent period being at present.

But in 2011, not long after he took over as CEO of Tesco in March of last year, Philip Clarke said the United Kingdom-based retailer planned to open just 400 Fresh & Easy stores, which would allow Tesco to break even with its U.S. grocery chain by the end of its 2013 fiscal year, which ends February 2013.

Not many months later Clarke and Tesco changed those plans, saying instead of the 400 Fresh & Easy units needed to break even by the end of fiscal 2013, it had figured out a way to do so with just 300 stores.

But then earlier this year Clarke and Tesco pushed back Fresh & Easy's break-even time to the end of its 2014 fiscal year, at which time the retailer says it will then break even with Fresh & Easy Neighborhood Market. Tesco kept - so far - the 300 store number as the number of Fresh & Easy units needed to break even by the end of the 2014 fiscal year.

There are 199 Fresh & Easy stores in California, Nevada and Arizona.

Tesco's 2014 fiscal year-end is about two years away. That means it will have to build and open 101 stores between now and then to reach 300 units, which Clarke and company say is needed to break even at that time.

But Tesco has essentially stopped opening Fresh & Easy stores, with the exception of one or two here or there.

Instead, the retailer has embarked on a cost-cutting campaign of limited sorts with Fresh & Easy, which begs another key question any industry analyst or grocer should ask: "How can Tesco open 101 stores in two years - which is half as many as it's opened over the last five years - when beginning a couple months ago it essentially stopped opening new Fresh & Easy stores?

In fact, even if Tesco were opening Fresh & Easy stores at its high-point-pace, it would be near physically and logistically impossible, and not very smart, to open 101 stores in two years, particularly considering the continued poor performance of the California-based grocery chain and its need to reduce costs and raise margin at it to even come close to breaking even with Fresh & Easy

The answer to the question, as it pertains to the micro small-format store prototype being developed, isn't that Tesco is going to open 101 2,000 square-foot grocery markets - the format in development. For example, it's opened just 10 or so of the 3,000 square-foot Fresh & Easy Express stores in the year or so since the first unit was opened.

There are numerous reasons why they won't do so but here's a simple reason why if they do it won't help: The best 10,000 square-foot Fresh & Easy stores do about $150,000 in average weekly sales, and there aren't many of those units. That would mean the best of the 2,000 square-foot stores would do - at best - about 40,000 in weekly sales. If scale, as in growing sales by growing store-count, matters, 101 2,000 square-foot stores, even if they all were stellar performers, which they won't be, doesn't add up to a whole lot of annual sales when one looks at the big picture.

But hopes and dreams of reduced capital costs without considering the fundamental question - can 2,000 square-foot grocery stores operated the way Fresh & Easy operates them make any money - it appears spring eternal at Fresh & Easy Neighborhood Market.

Therefore, the Tesco-owned chain is developing a smaller version of its 3,000 square-foot 'Express' store, shaving 1,000 square feet off the store size.

Perhaps Tesco hopes it can "shrink" (in terms of store size) rather than grow (recall those days of a 1,000-store chain) its way to break-even with Fresh & Easy.

But size does matter. And a 2,000 square-foot grocery market, like all small formats - including 3,000 and 10,000 square-foot grocery stores - are fraught with problems when it comes to making money. Just ask Walmart - the now folded 'marketside by Walmart' stores and its fledgling small-format Walmart Express, which despite being 15,000 square-feet is having economic struggles endemic to many small-format grocery stores, particularly those run by chains without a history of operating such stores.

Or ask Safeway CEO Steve Burd, who put an end to the California-based supermarket chain's 'The Market' format (10,000-14,000 square-foot grocery markets ) after just two test units has been opened and operated for about one-year each. Both stores, in Long Beach and San Jose, California, remain open but Burd killed further development of the format over two years ago.

According to our sources, at present there isn't a set date for when - or if - the first 2,000 square-foot Fresh & Easy store will open. However, our sources say, Fresh & Easy already has a number of locations for the stores scouted out, although much of the grocer's real estate team was fired last Wednesday, which is an important indication of the future of Fresh & Easy Neighborhood Market's new store development plans.

Those plans: Little to nothing going forward for the rest of this year in terms of acquiring new store sites - there are already dozens of Fresh & Easy sites that have been sitting fallow for as long as four-to-five years - and opening new Fresh & Easy stores.

[Editor's Note: Fresh & Easy Buzz is an independent Blog, and is not affiliated with Tesco, Tesco's Fresh & Easy Neighborhood Market, or any of its competitors. No member of the Fresh & Easy Buzz editorial team has ever or currently works for Tesco or its Fresh & Easy Neighborhood Market chain.]


Anonymous said...

WHY!!? I guess at this point just add a gas station in the lot and compete w am pm!!
F&E... just let it go. Focus on what's already out there, spend the money on more employees per store and get those customers happy!

Anonymous said...

Not to take away from the general analysis (as I think it is relevant regardless of store openings) but to reach the target of 300 F&E need only open 101 stores, not 200.

Anonymous said...

I think Fresh and Easy has discovered that what they have is not quite working. As I see it they are spending too much time listening to themselves and not listening to what the customers want. I also think F&E has not yet figured out what it wants to be when it grows up. Is it a convenience store, a full service market, a health food store, a place to eat microwave dinners, a bakery, a neighborhood market? I think customers are confused because the top management of the store is confused. As a "loyal" customer I sure hope they figure it out soon or they will be in bankruptcy court being sold to the highest bidder. -Bubba

Anonymous said...

One more comment. I witness issues in full sized stores being out of sale items because their stores are already small they lack the space to hold an adequate stock of items such they they do not require constant restocking. I have not shopped at a smaller store yet, but I can imagine the issue being even worse. -Bubbaemxesra

Oneofthe50fired said...

You're right, the F2 is all about trying to reduce capital costs. Trying to find a way to open more stores on the cheap. Also fits with hopes of reducing labor costs.

Basically, some Fresh & Easy stores do well. Problem is it's because those few stores are located where there's no competition. Not a formula for success.

Fresh & Easy Buzz said...

Thank you anon August 2, 2012 10:04 AM.

We've corrected the typo.

James Sinclair said...

Just noticed that 3 of the 5 Fresno area stores had their hours cut, including the two I frequent.

I used to get off work at 9:30pm and hit the they close at 8pm. Meanwhile, Winco a mile away is open 24/7.....

Fresh & Easy Buzz said...

James, did you see our story about the cutting of hours at 33 Fresh & Easy stores.

If not its here:

James, what are the locations/addresses of the 3 Fresno-area Fresh & Easy stores that have now implemented the cuts in operating hours?

In addition to closing at 8 pm, instead of the previous 10 pm, are those 3 stores also opening at 9 am, rather than 8 am, now?

Besides WinCo, most if not all Ralphs, Albertsons, Save Mart's and Vons in your area are either open 24hours or at least until 12 am, right?

By the way, we're not aware of one grocery chain in the U.S. that closes any of its stores (maybe some odd exception for a store or two) as early as 8 pm.

James Sinclair said...

The locations are:

Downtown, still opens at 7am, now closes at 8pm.
Shaw/Willow (by Fresno state) 9am-8pm
Herndon/Fowler (Clovis) 9am-8pm

The other two locations are still 8am-10pm

Cedar/Shields closed earlier this year. First/Bullard has been 100% ready to go (including full signage) for well over a year but never opened.

No Fresno area store has a bakery, not even the downtown location (7am).

No ralphs or albertsons here, just savemart and vons, both mostly open until midnight (as does walmart). Winco and foodmaxx are 24/7. Not sure on food-co. The hispanic markets open until 10 or so. There are other competitors like grocery outlet, smart and final etc.

One notable exception is Costco which does close early, 8ish on weekdays, 6ish on weekends.

I do think this will hurt them a lot. As I said, I was a 9:30pm customer. While the stores were never full, they were never empty. Winco always has crowds past 10pm .

10pm closing even seemed early to me.

Anonymous said...

@oneofthe50fired, in your opinion, how much longer do you think they have? My heart goes out to you and your colleagues, I've heard horror stories about the promises they make you and how quick they play dumb once you're no longer of use to them. Maybe a reminder is needed, this is a Democracy, not a Monarchy.

Anonymous said...

A slight correction. The store at Shaw & West does have a bakery (it's the only one from Fresno to Lemoore that has one). I don't think that the Tulare & R store will be hurt much by the reduction of hours. Nobody really wants to be in Downtown Fresno after 8 PM anyways. The business is down that's for sure, with stores doing about $5 grand less per day than usual. Don't know how much longer the employees at F&E will hold out beofre looking for other jobs.

Anonymous said...

Actually, the reduction in hours have not hurt the 3 Fresno area stores one bit. They're still doing the same volume as before the reduced hours.